Job Description
The Assistant Property Manager's primary responsibilities include motivating and encouraging Leasing Consultants in leasing tasks; compiling, understanding, and utilizing market information on an ongoing basis; and preparing for advancement to Property Manager. This position reports directly to the Property Manager.
The main focus shall include, but is not limited to:
- Collecting rent in a timely manner and ensuring all revenue data is correctly posted in the accounting system.
- Filing evictions when applicable and being informed of local laws and policies.
- Issuing lease violations when necessary and working closely with the property manager to ensure community guidelines are met.
- Reviewing and approving applications, ensuring proof of income and applications meet community qualification guidelines.
- Auditing move-ins, ensuring all applicable monies are paid, and all leasing documents are executed and uploaded.
- Ensuring current and future scheduled billing for residents is correct.
- Completing monthly reports in accordance with company guidelines.
- Familiarizing with the property budget and coding, assisting in preparing and uploading bills, and submitting them for approval.
- Troubleshooting and resolving resident issues before escalation.
- Assisting with leasing activities and conducting tours when necessary.
- Handling escalated service requests and working with the team to meet customer service standards.
- Working with the property manager to meet occupancy and leasing goals.
- Assisting with hosting resident events and maximizing renewals.
- May require working one weekend per month.
Qualifications
- Valid Driver's License
- 1+ years of experience in property management or real estate preferred
- High school diploma required; post-secondary education in business or property management preferred
Skills, Knowledge, and Abilities
- Excellent computer, verbal, math, and reasoning skills
- Strong negotiating and sales abilities
- Leadership, interpersonal, and organizational skills
- Effective time management and attention to detail
- Knowledge of Microsoft Office, internet, email, and social media marketing
- Knowledge of property management software such as Onesite, Yardi, RealPage, Knock, RentCafe, Resman, etc.
- Understanding of business practices and principles
- Ability to manage multiple projects and tasks
- Ability to cope with stress professionally
- Respect for confidentiality
- Ability to work independently and as part of a team
- Flexibility to work evenings, weekends, and holidays as needed
We offer full-time, career-track positions with competitive pay, health, dental, vision, and life insurance; housing discounts; vacation; paid holidays; an exceptional 401(k) plan with employer match; and more.
We are an Equal Opportunity Employer
Drug-Free Workplace
ZRS Management celebrates diversity and is committed to creating an inclusive environment for all employees.