Assistant Property Manager

Russo Property Management LLC; Illinois; On-site; USD 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company as an Assistant Property Manager, where your customer service expertise will shine. In this role, you'll support the daily management of a luxurious property, ensuring a first-class experience for residents. Your organizational skills will help maintain financial accuracy, while your attention to detail will ensure compliance with housing regulations. This dynamic position offers opportunities for career growth in a supportive, people-first culture. If you thrive in a collaborative environment and are passionate about property management, this could be the perfect fit for you!

Qualifications

• 2 years of leasing experience in luxury multifamily apartments required.
• Strong organizational skills and attention to detail are essential.

Responsibilities

• Assist with day-to-day management and lease up of the property.
• Oversee on-site staff and ensure compliance with regulations.

Skills

Customer Service Skills

Organizational Abilities

Attention to Detail

Teamwork

Bilingual

Education

High School / GED

Tools

Microsoft Office

Yardi

Job description

Description

Experience. Reputation. Excellence. Longevity. These are the hallmarks of Russo Development LLC. We are one of the most active, privately held developers of industrial, data center, residential, and mixed-use projects in northern New Jersey.

Over the past 50 years we have developed more than eight million square feet of premier commercial space, delivered approximately 5400 luxury apartment units, completed more than 60 industrial projects and have become one of the largest owners of data center space in the New York metropolitan area. Now in our second generation of leadership, our privately-owned firm continues to surpass the needs of our tenants and residents and partners as one of the most successful niche development companies in the marketplace. After years of growth and success Russo Property Management LLC was established in 2017 to provide the highest quality residential and commercial management services at all properties owned or under development.

If you are looking to join a company that offers an EXCELLENT salary and benefits package, opportunity for career growth and a true people first culture, then Russo Development / Property Management may be for you!

We are seeking a customer service-oriented Assistant Property Manager to join our growing team. The Assistant Property Manager is responsible for assisting with the overall day to day management and lease up of the property. Responsibilities include assisting the property manager in overseeing on-site staff and contracted vendors to maintain a first-class appearance of the property. This position assists with coordinating the team members’ daily activities to achieve established budgeted financial and operational goals and ensures that the operation of the property complies with Company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws and regulations governing multi-family housing operations.

The candidate chosen for the position will be placed at our luxurious property located in Union, NJ.

Position Responsibilities:

• Maintain all accounts receivable at the property. This includes scanning rent checks and processing online payments. Draft and distribute late letters on the 6th of each month (when applicable). Process and submit eviction paperwork to attorneys (when applicable). Coordinate and submit uncollected balances to our 3rd party collection company. Manage write-off process with Property Manager and accounting team.
• Audit lease files to ensure accuracy. This includes new lease setup and lease charges.
• Manage the renewal process which includes drafting and distributing renewal offers, finalizing leasing terms with residents, assisting in lease administration and management of the renewal workbook.
• Complete resident (SODA) Statement of Deposit Accounting process through our management system, pursuant to state laws.
• Assist with the supervision of on-site staff including leasing consultants, maintenance team and vendors (when applicable).
• Follow established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to property operations, and reporting violations or infractions to appropriate individual(s).
• Assist with the preparation and review of monthly financial status reports for management and ownership.
• Work closely with senior management to recommend rental or amenity concessions based on current market conditions or limitations imposed by units larger/smaller, odd shaped than similar product type within peer group.
• Work closely with the Property Manager to track and push the marketing plan traffic goals to ensure adequate traffic and closing ratios for both new and existing leases.
• Coordinate with maintenance team to ensure timely completion of make-ready units to the highest standards of expectations.
• Responsible for knowing and understanding the market of the property(s)’ similar peer group. Keep informed about new development or redevelopments within the market and can discuss how these will impact the property. Build relationships with local business organizations in an effort to add to our RPM preferred employer program.
• Coordinate services from vendors, software consultants, and other contractors.
• Ensure that the appearance and physical aspects of the residential properties meet the owner’s established standards.
• Provide information and coordinate with affordable housing entities, government officials and lenders as needed.
• Promote client satisfaction and retention through staff leadership, social media review, communication, and innovative ideas.
• Coordinate community events to promote resident satisfaction (holiday parties, pool BBQ’s, Sunday football watch parties, and community and prospect focused events).

Requirements

• High School / GED education required.
• Two years of Leasing experience working in a luxury multifamily apartment community.
• Two years of supervisory experience preferred.
• Must have strong organizational abilities, customer service skills, and an attention to detail.
• Ability to work within a team.
• Microsoft Office Experience.
• Bilingual a plus.
• Yardi experience a plus.
• Must be familiar with Fair Housing, ADA, Fair Credit Reporting Act, and other laws and regulations governing multi-family housing operations.

EOE/M/F/D/V