Assistant Property Manager

Automatic Data Processing, Inc.; Greenville (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Greenville Housing Authority is seeking an Administrative Support Specialist to assist the Property Manager with eligibility processing, tenant services and daily clerical tasks across TGHA properties. Requirements include a High School Diploma or GED, at least 3 years of admin support in property management or social services, LIHTC certification, and a PM license (or ability to obtain within 6 months).

Occasional driving required.

Qualifications

• Three (3) years of experience providing administrative support to property management or a similar field such as a social service organization.

Responsibilities

• Assist applicants/residents with customer service and inquiries.
• Coordinate pre- and full-eligibility applications including background checks and income verifications.
• Enter data into the database and maintain records.
• Assist with annual recertifications within TGHA guidelines.
• Review incoming annual recertification and interim paperwork for completeness.
• Retrieve mail daily and manage property management mailboxes.
• Pull annual criminal screenings for all adult household members.
• Maintain waitlists for properties and purge as needed.
• Assist with quarterly inspections with the Property Manager.
• Issue lease violations with approval from Property Manager.
• Complete move-out inspections and document damages.
• Perform routine clerical duties and general administration.
• Complete other related duties as assigned.

Skills

Customer service

Data entry

Record keeping

Communication

Education

High School Diploma or GED

LIHTC certification

PM license

Job description

The primary purpose of this position is to provide support to the Property Manager by performing a

variety of tasks pertaining to the day-to-day business of Greenville Housing Authority operated

properties. The incumbent mails out and receives applications/annuals, verifies information,

assists in determining initial eligibility and continued eligibility and assist with providing

additional services as needed to assist Property Manager and families of assisted properties.

All activities must support The Greenville Housing Authority’s(“TGHA” or “Authority”) mission,

strategic goals, and objectives.

Essential Duties and Responsibilities

The position duties and responsibilities listed below describe the general nature and scope of

work. Other responsibilities, duties, and skills may be required and assigned, as needed.

• Assists with customer service to applicants/residents, answering incoming calls, returning calls and responding to inquiries regarding program information
• Assists with coordination of pre- and full- eligibility applications including, but not limited to, criminal background and credit screening and income verifications, determining applicant eligibility in accordance with TGHA Tenant Selection Plan and federal regulatory requirements
• Assists in applications and verifications for completeness and inputting/updating data into the database system
• Assists with annual recertifications within TGHA timeframe guidelines
• Review incoming annual recertification and interim paperwork for completeness prior to submission to Compliance for approval
• Retrieves mail daily from property management mailbox and drop-box
• Pull annual criminal screening for all adult household members
• Assists with maintaining the waitlist for properties and purging of waitlists
• Assists/accompanies Property Manager for quarterly inspections
• Issues Lease Violations with approval from Property Manager
• Completes move-out inspections, recording all damages and other charges
• Assists with administrative duties as required/requested
• Performs routine clerical duties as needed, including but not limited to typing correspondence, records, forms, reports, copying and sending documents for scanning to files, entering data into computer, replying to emails, answering the telephone, etc.
• Completes other related duties as assigned.

Education and/or Experience

High School Diploma or GED and a minimum of three (3) years of experience providing administrative support to property management or a similar field such as a social service organization.

Must possess LIHTC certification from a nationally recognized agency.

Must possess current PM license or have the ability to obtain PM license within 6 months of hire.

This position will require driving for business purposes periodically. The incumbent is required to possess a valid driver’s license and must have the ability to be insurable under TGHA’s automobile