Assistant Property Manager

Cushman Wakefield Multifamily; Chesterfield (MO); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking an Assistant Property Manager to support property operations and foster positive tenant relationships. This role involves providing administrative assistance, managing lease activities, and coordinating tenant services. Ideal candidates will have strong communication skills and a customer service focus, ensuring that all property files are organized and up to date. Join a dynamic team where your contributions will enhance tenant satisfaction and operational efficiency in a professional office environment.

Qualifications

• 1+ years of experience in real estate property management or related fields.
• Strong communication and organizational skills are essential.

Responsibilities

• Provide administrative support and assist in lease administration activities.
• Coordinate tenant move-ins and move-outs, ensuring smooth transitions.

Skills

Customer Service Focus

Organization Skills

Time Management Skills

Communication Proficiency

Initiative

Multi-Tasking

Sense of Urgency

Education

High school diploma/GED equivalent

Bachelor’s Degree

Tools

Microsoft Office Suite

Job description

Job Title

Assistant Property Manager

Job Description Summary

The Assistant Property Manager is responsible for assisting in all areas defined as a part of the Sr. Assistant Property Manager job description, as well as performing property administrator job duties if there is no property administrator role on the team. The Assistant Property Manager will ensure a high level of professionalism and foster positive relationships with tenants and clients.

Job Description

Essential Functions and Responsibilities

1. Provide full administrative support, including phone support, typing, reports, filing, and distribution of correspondence. Coordinate office supplies in absence of a property administrator.
2. Assist in lease administration activities, including abstracting leases and keeping our database current.
3. Ensure all property files are prepared and maintained in an orderly and logical manner, including leases and contracts.
4. Prepare and coordinate bid proposals and service contracts.
5. Obtain aging reports for management and follow up on all delinquencies, utilizing C&W or client-directed policies.
6. Ensure invoices are processed in accounting with appropriate backup and according to established procedures.
7. Coordinate tenant move-ins and move-outs, including furniture delivery and pickup.
8. Oversee maintenance of work order and purchase order systems.
9. Responsible for aspects of development and maintenance of a comprehensive Tenant Service Package, including tenant handbooks, anniversaries, holiday gifts, park events, newsletters, and training programs. Also ensure tenant information within the database is current.
10. Update and maintain office procedures in the property Operations Manual under the direction of the manager.
11. Ensure Certificates of Insurance for tenants and vendors are up to date.
12. Oversee processing of management and maintenance staff hours, expense reports, check requests for review and approval.
13. Ensure tenant bill-backs for electrical usage, after-hours HVAC, and similar charges are processed timely.
14. Assist with annual budgets, monthly financial reports, and bank deposits processed at the management office.
15. Lead regular inspections of properties with janitorial and landscape providers, and other service providers as directed.
16. Participate in performance oversight of all service contractors.

Key Competencies

• Customer Service Focus
• Organization Skills
• Time Management Skills
• Communication Proficiency (oral and written)
• Initiative
• Multi-Tasking
• Sense of Urgency

Important Education

High school diploma/GED equivalent; Bachelor’s Degree preferred.

Important Experience

At least 1 year of real estate property management or related experience.

Additional Eligibility Qualifications

• Proficiency in Microsoft Office Suite
• Demonstrates initiative and reflects a sense of urgency in daily duties by meeting or improving upon deadlines.

Work Environment

This job operates in a professional office environment. Regularly uses standard office equipment. May require travel between properties in varying weather conditions.

Physical Demands

Must be able to stand, walk, ascend/descend stairs, and operate office machinery. May need to remain stationary for extended periods.

AAP/EEO Statement

C&W provides equal employment opportunity to all individuals regardless of protected characteristics. Discrimination of any type will not be tolerated.

Other Duties

This description is not exhaustive; duties may change or be added as needed.

Cushman & Wakefield is an Equal Opportunity employer. For accommodations under the ADA, contact 1-888-365-5406 or email us, referencing the job title and location.