Assistant Property Manager

Gateway Management Company; Central (SC); On-site; USD 38,000 - 52,000; Full time

Job summary

Gateway Management is seeking an Assistant Property Manager for The Kenyon at Cross Creek in Central, SC to support day-to-day community operations, assist prospective tenants, answer phones, route maintenance requests, and back up the Property Manager.

This role requires strong customer service, knowledge of property management software, and familiarity with LIHTC guidelines; candidates should be able to work with diverse people, maintain accurate records, and help ensure rent is collected on

Qualifications

• High school education or equivalent.
• Prior experience as an Assistant Property Manager or 1+ year in property management customer service.
• Knowledge of LIHTC programs and compliance requirements.
• Ability to effectively work with all types of people.
• Some knowledge of financial and accounting skills.

Responsibilities

• Accurately completes lease applications and notifies applicants of results.
• Maintains records in property management software and resident files.
• Ensures rent is collected and revenue data is entered correctly.
• Upholds Gateway Management policies and procedures.
• Maintains knowledge of local markets and property communities.

Skills

Customer service

Communication

People skills

Education

High school diploma or equivalent

Tools

Property management software

Job description

Gateway Management company is currently looking for an Assistant Property Manager for our The Kenyon at Cross Creek, an apartment community located in Central, SC. This position is responsible for assisting with the day-to-day operations of the community to include, but not limited to helping prospective tenants, answering phones, routing service requests for maintenance staff and assisting the Property Manager as needed.

Responsibilities:

• Accurately completes all lease applications, assists with application verification and notifies prospective residents of results.
• Maintains accurate records in property management software and resident files. Organizes and files all applicable reports, leases and paperwork.
• Works with property management and accounting department to ensure all rent is collected as due and that all revenue data is input in the system accordingly.
• Responsible for the thorough knowledge, implementation and enforcement of all policies and procedures of Gateway Management to include the Site Operations Manual, Compliance Manual, Maintenance and Resident Services Policies and Procedures, Safety and Risk Management Policies and Procedures and Marketing and Leasing Policies and Procedures.
• Maintains thorough knowledge of our apartment communities and local market comparable properties.

Qualifications:

• High school education or equivalent
• Minimum of prior experience as an Assistant Property Manager or one year experience in a customer service related to property management.
• Maintains up to date knowledge and implementation of all federal and state guidelines regarding low-income housing tax credit program.
• Ability to effectively work with all types of people.
• Some knowledge of financial and accounting skills
  

Working Conditions and Physical Demands:

• Ability to work on computer for long periods, and communicate with individuals by telephone, email and face to face.
• Light to medium work that requires extensive standing, walking, stair climbing, stooping, crouching and lifting up to 20 pounds frequently.
• Ability to inspect and tour the property daily and meet with residents and other employees daily.
• May require evening and/or weekend work and on‑call status.