Assistant Property Manager

Gateway Management Company; Raleigh (NC); On-site; USD 35,000 - 50,000; Full time

Job summary

A property management firm located in Raleigh, NC, is seeking an Assistant Property Manager for the Preserve at Gresham Lake community. This role involves supporting daily operations, assisting prospective tenants, and managing service requests. Candidates should have high school education and prior experience in property management or customer service. Strong communication and some financial skills are essential. The position may involve evening or weekend work as needed.

Qualifications

• Minimum of one year experience in customer service related to property management.
• Knowledge of federal and state guidelines regarding low-income housing tax credit program.
• Ability to work effectively with diverse individuals.

Responsibilities

• Assist with lease applications and application verification.
• Maintain accurate records and organize reports.
• Ensure all rent is collected and data is entered correctly.
• Implement and enforce company policies and procedures.
• Maintain knowledge of apartment communities and comparable properties.

Skills

Customer service skills

Communication skills

Financial and accounting knowledge

Education

High school education or equivalent

Tools

Property management software

Job description

Gateway Management company is currently looking for an Assistant Property Manager for our Preserve at Gresham Lake apartment community located in Raleigh, NC. This position is responsible for assisting with the day-to-day operations of both communities to include, but not limited to helping prospective tenants, answering phones, routing service requests for maintenance staff and assisting the Property Managers as needed.

Responsibilities

• Accurately completes all lease applications, assists with application verification and notifies prospective residents of results.
• Maintains accurate records in property management software and resident files. Organizes and files all applicable reports, leases and paperwork.
• Works with property management and accounting department to ensure all rent is collected as due and that all revenue data is input in the system accordingly.
• Responsible for the thorough knowledge, implementation and enforcement of all policies and procedures of Gateway Management to include the Site Operations Manual, Compliance Manual, Maintenance and Resident Services Policies and Procedures, Safety and Risk Management Policies and Procedures and Marketing and Leasing Policies and Procedures.
• Maintains thorough knowledge of our apartment communities and local market comparable properties.

Qualifications

• High school education or equivalent
• Minimum of prior experience as an Assistant Property Manager or one year experience in a customer service related to property management.
• Maintains up to date knowledge and implementation of all federal and state guidelines regarding low-income housing tax credit program.
• Ability to effectively work with all types of people.
• Some knowledge of financial and accounting skills

Working Conditions and Physical Demands

• Ability to work on computer for long periods, and communicate with individuals by telephone, email and face to face.
• Light to medium work that requires extensive standing, walking, stair climbing, stooping, crouching and lifting up to 20 pounds frequently.
• Ability to inspect and tour the property daily and meet with residents and other employees daily.
• May require evening and/or weekend work and on-call status.