Assistant Property Manager

The Integral Group; Birmingham (AL); On-site; USD 35,000 - 55,000; Full time

Job summary

Ein etabliertes Unternehmen in der Immobilienverwaltung sucht einen engagierten Mitarbeiter für die Verwaltung von Mietzahlungen und Bewohnerbeziehungen. In dieser Rolle sind Sie verantwortlich für die Nutzung von Yardi zur Verwaltung von Zahlungen, das Überwachen von Mietverträgen und die Unterstützung des Leasing-Teams. Wenn Sie eine Leidenschaft für Kundenservice und Teamarbeit haben, bietet Ihnen diese Position die Möglichkeit, in einem dynamischen Umfeld zu arbeiten und einen positiven Einfluss auf die Gemeinschaft zu haben. Werden Sie Teil eines Unternehmens, das Vielfalt und Inklusion schätzt und sich für die Entwicklung seiner Mitarbeiter einsetzt.

Qualifications

• Mindestens zwei Jahre Erfahrung in der Branche für Mehrfamilienwohnungen.
• Erfahrung im Kundenservice, Leasing und Inkasso bevorzugt.

Responsibilities

• Mieten und andere Zahlungen in Yardi akzeptieren und genau verbuchen.
• Bewohner über verspätete Zahlungen informieren und Maßnahmen ergreifen.

Skills

Kundenservice

Leasing

Eintreibung von Forderungen

Kommunikationsfähigkeiten

MS Office Suite

Education

High School Diploma oder GED

Zusätzliche Schulung in Vertrieb/Marketing

Tools

Yardi

Job description

Park Place Apartments
600 24th St N
Birmingham, AL 35203, USA

Cypress at Ardendale
1701 N Ardenwood Dr
Baton Rouge, LA 70806, USA

Responsibilities

1. Accept and accurately post rent and other payments in Yardi.
2. Ensure residents are correctly set up to use online, electronic, and WIPS payment methods.
3. Address late rent payments by following IPM policy, including distributing late notices and making personal calls and visits to delinquent residents to collect rent or determine payment dates.
4. Inform residents of NSF checks within 24 hours of notification from accounting; post and follow-up on NSF checks within 48 hours.
5. File evictions and dispossessory warrants in compliance with local statutes and company policy, including attending court dates.
6. Walk all units within 24 hours of confirmed move-out date and perform move-out inspections in Yardi.
7. Turn over bad debts for collection or process SURE deposits within 72 hours of move-out, and monitor collection reports for maximum recovery.
8. Prepare month-end accounting reports as per owner’s requirements and company procedures.

Accounting Duties

1. Utilize the property management software (Yardi) for posting rent and producing accurate AME reports.
2. Process invoices for payment after approval, and monitor vendor compliance via Vendor Café and Vendor Shield.
3. Review weekly budget comparisons to identify variances, missing invoices, and correct GL mistakes.
4. Respond promptly to accounting inquiries and assist in monthly close-out processes.
5. Process SODA's and submit to Regional Manager within three business days of move-out.

General Duties

1. Answer incoming calls professionally as per Standardization Guide.
2. Assist in leasing activities and resident relations, and support the monthly Renewal/Resident Retention Program.
3. Perform pre-inspection walk with Service Manager 45 days prior to move-out.
4. Ensure compliance with company policies and perform move-out checks, initiating make-ready processes within 24 hours.
5. Monitor leasing team activity and complete utility logs.
6. Enter service requests into Yardi and serve as backup Community Manager when needed.

Experience and Qualifications

• Minimum two years’ experience in multi-family apartment industry.
• Customer service experience, leasing, and collections preferred.
• High School Diploma or GED; additional training in sales/marketing is a plus.
• Proficient in MS Office Suite.
• Strong communication skills, positive attitude, and team-oriented mindset.
• Knowledge of social media is a plus.

Additional Requirements

• Valid documentation for employment eligibility.
• Ability to pass background and drug screening.

We are an Equal Opportunity Employer committed to diversity and inclusion.