Assistant Property Manager

WMFHA

Baltimore (MD)

On-site

USD 55,000 - 75,000

Full time

9 days ago

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Job summary

Chesapeake Search Partners partners with a premier developer to open a luxury residential community in Baltimore, MD. The Assistant Property Manager will be hands-on in leasing, inquiries, tours, and lease generation to drive occupancy and a superb resident experience.

The role supports move-ins, move-outs, lease administration, and daily operations while coordinating with marketing and maintenance teams. Weekend flexibility is required.

Qualifications

  • 5+ years of experience in residential property management or leasing.
  • Hands-on leasing and initial lease-up experience is preferred.
  • Strong customer service and interpersonal skills.
  • Excellent written and verbal communication abilities.
  • Organizational skills with the ability to manage multiple priorities.

Responsibilities

  • Assist with day-to-day operations of a newly opening luxury community.
  • Lead initial lease-up: handle inquiries, tours, applications, and leases.
  • Manage high volumes of resident prospects with timely follow-ups.
  • Build relationships and deliver high-touch resident experiences.
  • Support move-ins, move-outs, lease administration, and resident services.
  • Handle rent collections, AP/AR, and administrative PM tasks.
  • Review applications for completeness and accuracy; assist with pricing strategies.
  • Coordinate with marketing on events and community engagement.
  • Ensure compliance with Fair Housing and company policies.

Skills

Property management
Leasing
Customer service
Communication
Organization
Weekend availability

Education

Bachelor's degree
CAM designation

Tools

Microsoft Office
Yardi

Job description

Chesapeake Search Partners is partnering with a premier developer and operator of luxury residential communities in the Mid-Atlantic to identify an Assistant Property Manager for a brand-new community preparing to open in Baltimore, MD.

This is an exciting opportunity to join a new community during its initial opening and lease-up phase. The ideal candidate is a hands-on property management professional who is comfortable taking an active role in leasing, managing prospective resident inquiries, conducting tours, and helping drive occupancy while supporting the day-to-day operations of the property. This role is well-suited for someone who enjoys building relationships, creating an exceptional resident experience, and being part of bringing a new residential community to life.

Responsibilities:
  • Assist with the day-to-day operations and management of a newly opening luxury residential community.
  • Play an active role in the initial lease-up process, including managing prospect inquiries, conducting property tours, following up with prospective residents, processing applications, and generating leases.
  • Help manage high volumes of prospective resident traffic and ensure timely follow-up across phone, email, and other communication channels.
  • Build strong relationships with prospective and current residents while delivering a high level of customer service.
  • Support resident move-ins, move-outs, lease administration, and the overall resident experience.
  • Address resident concerns, complaints, and lease violations while ensuring timely resolution.
  • Monitor property conditions and coordinate maintenance requests and repair needs.
  • Assist with rent collections, accounts receivable, accounts payable, and other administrative property management functions.
  • Review prospective resident applications and supporting documentation for completeness and accuracy.
  • Support leasing strategies, pricing analysis, and renewal recommendations.
  • Partner with marketing and lifestyle teams on resident events, community engagement, and social media initiatives.
  • Ensure compliance with Fair Housing regulations, company policies, and established property management procedures.
Qualifications:
  • 5+ years of experience in residential property management, leasing, or a related field.
  • Comfortable taking an active, hands-on role in leasing and supporting a property's lease-up process.
  • Experience conducting property tours, managing prospect follow-up, processing applications, and generating leases preferred.
  • Strong customer service and interpersonal skills, with the ability to deliver a high-touch resident experience.
  • Excellent written and verbal communication skills.
  • Strong organizational skills and the ability to manage multiple priorities in a fast- paced environment.
  • Proficiency in Microsoft Office; experience with Yardi required.
  • Bachelor's degree preferred.
  • Certified Apartment Manager (CAM) designation is a plus.
  • Flexibility to work weekends is required.
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