Lease up Community Manager

The Quest Organization; Maryland; On-site; USD 90,000 - 130,000; Full time

Job summary

A real estate development company is seeking a General Manager for luxury multifamily communities in Baltimore, MD. The ideal candidate will have over 5 years of experience managing high-end properties and must demonstrate strong leadership skills. You will oversee daily operations, lead on-site teams, and ensure exceptional resident satisfaction. A solid financial background and proficiency in Yardi are crucial for success in this role. Relocation assistance is available for non-local candidates.

Qualifications

• 5+ years of experience managing operations for high-end multifamily properties.
• Proven success in luxury lease-up environments.
• Strong financial acumen and ability to create and manage budgets.
• Yardi and Excel proficiency.
• CAM or residential management certifications are a plus.

Responsibilities

• Oversee day-to-day operations of luxury multifamily properties.
• Lead and support on-site teams including maintenance and concierge staff.
• Develop and manage property budgets and analyze financial performance.
• Develop and manage property budgets; analyze financial performance and report on key metrics.
• Conduct regular property inspections to ensure maintenance, presentation, and service standards are met.
• Negotiate and manage vendor and service contracts.
• Partner with marketing teams on lease-up campaigns and resident engagement initiatives.
• Collaborate with design and construction teams to ensure alignment with company branding and operational needs.

Skills

Management of high-end multifamily properties

Financial acumen

Leadership

Communication skills

Organizational skills

Detail-oriented

Multi-tasking

Proficiency in Yardi

Proficiency in Microsoft Excel

Tools

Yardi

Excel

Job description

OPEN TO RELOCATIONS: This role is on-site a Class A+ multifamily property in Baltimore, MD. Our client will offer relocation assistance to non-local candidates

Privately held, fully integrated real estate development and investment company is seeking a General Manager to oversee the operations and performance of a portfolio of luxury multifamily communities, including new developments and existing assets. This individual will ensure operational excellence, deliver a five-star resident experience, and uphold the company’s commitment to quality, service, and design.

Responsibilities

• Oversee day-to-day operations of multiple luxury multifamily properties in alignment with company policies and standards.
• Lead, train, and support on-site teams including concierge, maintenance, and housekeeping staff.
• Maintain a high level of resident satisfaction by ensuring timely, professional communication and service.
• Develop and manage property budgets; analyze financial performance and report on key metrics.
• Conduct regular property inspections to ensure maintenance, presentation, and service standards are met.
• Negotiate and manage vendor and service contracts.
• Partner with marketing teams on lease-up campaigns and resident engagement initiatives.
• Collaborate with design and construction teams to ensure alignment with company branding and operational needs.

Qualifications

• 5+ years of experience managing operations for high-end multifamily properties; including hospitality experience and/or understanding of the integral operations of a five-star resort within a multifamily community.
• Proven success in luxury lease-up environments (high-rise or mid-rise communities).
• Background in an entrepreneurial or developer-led real estate organization preferred.
• Strong financial acumen with the ability to create and manage budgets and analyze financial statements.
• Exceptional leadership, communication, and organizational skills.
• Detail oriented with the ability to multi-task and adapt to changing priorities.
• Proficiency in Yardi and Microsoft Excel.
• CAM or other residential management certifications are a plus.