Assistant Property Manager

Chesapeake Search Partners

Baltimore (MD)

On-site

USD 42,000 - 55,000

Full time

6 hours ago
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Job summary

Chesapeake Search Partners is partnering with a premier developer and operator of luxury residential communities to identify an Assistant Property Manager for a brand-new community opening in Baltimore, MD. The role blends leasing, resident relations, and day-to-day property operations to drive occupancy and exceptional resident experiences.

The ideal candidate will be hands-on with leasing, tours, and application processing, while supporting move-ins/move-outs, rent collections, and maintenance

Qualifications

  • Minimum 3 years of residential property management experience.
  • Hands-on leasing, tours, applications, and lease generation experience preferred.
  • Experience with property management software such as Yardi is preferred; CAM is a plus.

Responsibilities

  • Assist with day-to-day operations of a newly opening luxury community.
  • Lead initial lease-up activities including inquiries, tours, applications and leases.
  • Manage high volumes of inquiries via phone, email, and other channels; ensure timely follow-up.

Skills

Leasing experience
Customer service
Multitasking
Communication skills
Organization

Education

Bachelor's degree (preferred)

Tools

Yardi
MS Office

Job description

Chesapeake Search Partners is partnering with a premier developer and operator of luxury residential communities in the Mid-Atlantic to identify an Assistant Property Manager for a brand-new community preparing to open in Baltimore, MD.

This is an exciting opportunity to join a new community during its initial opening and lease-up phase. The ideal candidate is a hands-on property management professional who is comfortable taking an active role in leasing, managing prospective resident inquiries, conducting tours, and helping drive occupancy while supporting the day-to-day operations of the property. This role is well-suited for someone who enjoys building relationships, creating an exceptional resident experience, and being part of bringing a new residential community to life.

Responsibilities:

  • Assist with the day-to-day operations and management of a newly opening luxury residential community.
  • Play an active role in the initial lease-up process, including managing prospect inquiries, conducting property tours, following up with prospective residents, processing applications, and generating leases.
  • Help manage high volumes of prospective resident traffic and ensure timely follow-up across phone, email, and other communication channels.
  • Build strong relationships with prospective and current residents while delivering a high level of customer service.
  • Support resident move-ins, move-outs, lease administration, and the overall resident experience.
  • Address resident concerns, complaints, and lease violations while ensuring timely resolution.
  • Monitor property conditions and coordinate maintenance requests and repair needs.
  • Assist with rent collections, accounts receivable, accounts payable, and other administrative property management functions.
  • Review prospective resident applications and supporting documentation for completeness and accuracy.
  • Support leasing strategies, pricing analysis, and renewal recommendations.
  • Partner with marketing and lifestyle teams on resident events, community engagement, and social media initiatives.
  • Ensure compliance with Fair Housing regulations, company policies, and established property management procedures.

Qualifications:

  • At least 3 years of experience in residential property management, leasing, or a related field.
  • Comfortable taking an active, hands-on role in leasing and supporting a property's lease-up process.
  • Experience conducting property tours, managing prospect follow-up, processing applications, and generating leases preferred.
  • Strong customer service and interpersonal skills, with the ability to deliver a high-touch resident experience.
  • Excellent written and verbal communication skills.
  • Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
  • Proficiency in Microsoft Office; experience with Yardi or other property management software preferred.
  • Bachelor's degree preferred.
  • Certified Apartment Manager (CAM) designation is a plus.
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