Assistant Program Manager (661)

Lifeworks; Norwood (MA); On-site; USD 60,548 - 74,003; Full time

Benefits offered by this job

403(b) matching up to 3%

$2,000 staff retention bonus after 1 year

Health insurance with 75% employer contribution

4.4 weeks of paid time off in the first year

Long-term disability insurance & life insurance

Tuition reimbursement

Flexible spending account

Job summary

Lifeworks is seeking a Full-time Assistant Program Manager in Norwood, MA, to provide support for adults with developmental and intellectual disabilities. The role includes hands-on care, communication with families, and development of individual support plans.

Candidates should have a Bachelor’s degree and experience working with individuals with ID/DD. Benefits include health insurance, paid time off, and 403(b) matching.

Qualifications

• Pass a fingerprint background check, CORI, DPPC and driving background checks.
• Valid driver’s license required.
• Valid MAP certification preferred.

Responsibilities

• Assist with hands‑on direct care (e.g., showering, toileting, shaving).
• Ensure the health and safety of the individuals.
• Provide education, training, and counseling.
• Communicate with family and guardians to facilitate programming.
• Develop, write and present annual ISPs.
• Perform case-management duties.
• Provide transportation to individuals as necessary.
• Schedule and supervise staff.

Skills

Experience working with individuals with ID/DD

Excellent verbal and written communication skills

Education

Bachelor’s degree from a four‑year college or university

Job description

Position

Assistant Program Manager (Full‑time)

Location

Norwood, MA

Shift

Sunday - Thursday 9:00 am – 5:00 pm

Salary

$67,276

Mission

Lifeworks’ mission is to provide advocacy, empowerment and opportunity to those we serve. Our team supports adults with developmental and intellectual disabilities through creative opportunities and services. This role offers a fulfilling career with purpose, competitive pay, and excellent benefits in a supportive environment.

Responsibilities

• Assist with hands‑on direct care (e.g., showering, toileting, shaving, brushing teeth, meal‑time assistance)
• Ensure the health and safety of the individual, including personal care
• Provide education, training, counseling and physical assistance to achieve ISP goals in functional academics, domestic skills, health and personal hygiene, social and leisure skills, communication skills, community mobility, self‑esteem and money management
• Communicate with family, friends, guardians, advocates, volunteers and employers to facilitate programming consistency and support
• Develop, write and present annual ISPs and semi‑annual agreements in consultation with residential staff, program manager and director
• Perform case‑management duties
• Provide transportation to individuals as necessary
• Schedule and supervise staff

Qualifications

• Experience working with individuals with ID/DD
• Bachelor’s degree from a four‑year college or university (related experience preferred)
• Pass a fingerprint background check, CORI, DPPC and driving background checks
• Valid driver’s license required
• Valid MAP certification preferred
• Excellent verbal and written communication skills

Benefits

• 403(b) matching up to 3%
• $2,000 staff retention bonus after 1 year**
• Health insurance with two plan choices and 75% employer contribution
• 4.4 weeks of paid time off in first year of employment
• Long‑term disability insurance & life insurance free for employees
• Tuition reimbursement
• Flexible spending account

Lifeworks, Inc. believes diversity strengthens the value of our workplace and communities. We are proud to be an equal opportunity employer.

Disclaimer: This job profile identifies the general duties and minimum level of skills required to perform this job. It is not intended to represent a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned. The employee may be responsible for all other duties as assigned by supervisor. Employment at Lifeworks is on an at‑will basis. This means that the employee or employer may terminate employment at any time, for any reason or for no reason and with or without prior notice. Nothing in this job description or employee handbook creates an employment agreement, express or implied, or any other agreement between an employee and Lifeworks.