Assistant Program Manager (286)

Lifeworks

Natick (MA)

On-site

USD 63,450 - 77,550

Full time

14 days+
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Benefits offered by this job

403(b) matching up to 3%
$2,000.00 staff retention bonus after 1 year
Health insurance with 2 plan choices
4.4 weeks of paid time off
Long-term disability and life insurance
Tuition reimbursement
Flexible spending account

Job summary

A community service provider in Natick is seeking an Assistant Program Manager. This role requires hands-on support for individuals with developmental disabilities, emphasizing advocacy and empowerment. Responsibilities include personal care, education, and case management, with a focus on health and safety. Candidates should have relevant experience or education, and strong communication skills are essential. The position offers comprehensive benefits, including a retirement plan and paid time off, creating a fulfilling career opportunity.

Qualifications

  • Ability to pass fingerprint background check, CORI, DPPC and driving background checks.
  • Valid driver’s license required.
  • Valid MAP certification preferred.

Responsibilities

  • Assist with hands-on direct care including personal hygiene and meal assistance.
  • Ensure health and safety of individuals.
  • Provide education, training, counseling, and physical assistance to achieve ISP goals.
  • Communicate with family and support networks.
  • Develop, write, and present annual ISPs.
  • Perform case management duties.
  • Provide transportation as needed.
  • Schedule and supervise staff.

Skills

Experience working with individuals with ID/DD
Excellent verbal and written communication skills

Education

Bachelor’s degree or associate degree in a related field with two years of experience
HS diploma and five years of related work experience in human services

Job description

Position: Assistant Program Manager

Location: Natick, MA

Shift: Wednesday 10:00am‑8:00pm, Thursday 10:00‑8pm, Friday 12:00pm‑8:00pm, Saturday 8:00am‑8:00pm

Salary: $70,500

As a team, the mission of Lifeworks is to provide advocacy, empowerment, and opportunity to those that we serve. As a member of our team, we are all here to support you as we provide creative opportunities and services to adults with developmental and intellectual disabilities. Lifeworks isn't just a job; it is an opportunity for a fulfilling career with a purpose. We offer competitive pay & excellent benefits in a rewarding and supportive environment.

Responsibilities
  • Assisting with all hands‑on direct care, including showering, toileting, shaving, brushing teeth, and meal‑time assistance.
  • Ensuring the health and safety of the individual, including personal care.
  • Providing education, training, counseling, and physical assistance to achieve ISP goals in functional academics, domestic skills, health and personal hygiene, social and leisure skills, communication skills, community mobility, self‑esteem, and money management.
  • Communicating with family, friends, guardians, advocates, volunteers, and employers to facilitate consistency of programming and support.
  • Developing, writing, and presenting annual ISPs and semiannual agreements in consultation with residential staff, Program Manager, and Director.
  • Performing case management duties.
  • Providing transportation to individuals as necessary.
  • Scheduling and supervising staff.
Qualifications
  • Experience working with individuals with ID/DD.
  • A bachelor’s degree or associate degree in a related field with two years of experience, or an HS diploma and five years of related work experience in human services.
  • Ability to pass fingerprint background check, CORI, DPPC and driving background checks.
  • Valid driver’s license required.
  • Valid MAP certification preferred.
  • Excellent verbal and written communication skills.
Benefits
  • 403(b) matching up to 3%
  • $2,000.00 staff retention bonus after 1 year
  • Health insurance with 2 plan choices and a 75% employer contribution
  • 4.4 weeks of paid time off in your first year of employment
  • Long‑term disability insurance & life insurance free for employees
  • Tuition reimbursement
  • Flexible spending account
EEO Statement

Lifeworks, Inc. believes diversity strengthens the value of our workplace and communities. We are proud to be an Equal Opportunity Employer.

Disclaimer

This job profile identifies the general duties and minimum level of skills required to perform this job. It is not intended to represent a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned. The employee can be responsible for all other duties as assigned by supervisor. Employment at Lifeworks is on an at‑will basis. This means that the employee or employer may terminate employment at any time, for any reason or for no reason and with or without prior notice. Nothing in this job description or employee handbook creates an employment agreement, express or implied, or any other agreement between an employee and Lifeworks.

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