Case Manager (335)

Lifeworks; Roxbury (ME); On-site; USD 43,344 - 52,976; Full time

Benefits offered by this job

403(B) matching up to 3%

Staff Retention Bonus

Health Insurance (75% employer contrib

PTO 4.4 weeks

Long-term Disability & Life Insurance

Tuition reimbursement

Flexible spending account

Job summary

Lifeworks, Inc. is seeking a Case Manager in West Roxbury, MA to support adults with developmental and intellectual disabilities. The role emphasizes advocacy, health promotion, and coordination of ISP plans alongside a dedicated team.

Responsibilities include supervision, education, and maintaining confidential records, with regular communication among staff, families, and employers. Competitive benefits accompany a fulfilling career with purpose.

Qualifications

• Experience working with individuals with ID/DD.
• Spanish speaking is a plus.
• Excellent verbal and written communication skills.
• Valid driver's license required.

Responsibilities

• Promotes health for individuals and ensures safe environments.
• Supervises and coaches across Life Enhancement activities to boost independence.
• Provides education, training, counseling, and guidance to meet goals.
• Develops and presents annual ISP plans with supervisor input.
• Manages case files and required paperwork with confidentiality.

Skills

ID/DD experience

Spanish language (preferred)

Communication skills

Driver's license

Education

Bachelor's or Associate degree in related field with 2 years experience, or HS diploma with 5 years related work

Job description

Location: West Roxbury, MA

Salary: $48,160

Shift: Monday-Thursday 8am - 4pm, Friday 7:30am - 3:30pm

Job ID: 335

Position: Case Manager

As a team, the mission of Lifeworks is to provide advocacy, empowerment, and opportunity to those that we serve. As a member of our team, we are all here to support you as we provide creative opportunities and services to adults with developmental and intellectual disabilities. Lifeworks isn't just a job; it is an opportunity for a fulfilling career with a purpose. We offer competitive pay & excellent benefits in a rewarding and supportive environment.

Responsibilities

• Promotes optimal health for individuals through routine, preventive, and emergency health care. Ensures that work environments and Life Enhancement activities are safe, secure, and where individuals are free from harm.
• Provides supervision, training and coaching across all settings including Life Enhancement Program activities, to increase the individual’s self-sufficiency and independence, and to meet the needs and expectations of employers, volunteer sites, families and individuals supported. Provides support to employers as necessary and ensures quality and consistency of work performed by these individuals.
• Provides education, training, counseling, guidance and physical assistance when necessary to achieve the individual’s goals in employment, education, social growth, health and wellness, communication skills, community mobility and volunteerism.
• Develops, writes and presents annual Individual Support Plans (ISP’s) and the subsequent support paperwork in consultation with supervisor. Advocates and ensures that ISP plans are implemented to achieve the individual’s goals through employment and the Life Enhancement Program.
• Performs case management duties including documentation of training and activities, maintenance of individual confidential files on assigned caseload, review and submission of all required paperwork to supervisor according to agency procedures. Attends regular meetings as necessary.
• Maintains flexibility regarding necessary changes in work schedule and tasks as assigned by supervisor to cover the needs of the individual supported.
• Maintains regular communication with individuals and all ISP team members and other persons significant to the individual served (e.g. family, guardians, advocates) to facilitate consistency of programming and support. Acts as liaison between Lifeworks, employers, volunteer sites and community supported sites to ensure that individuals are meeting all expectations in the community.
• Maintains confidentiality and professional demeanor with regards to all individuals and staff members.
• Provides transportation to and from various sites in the community by either Lifeworks or personal vehicles as necessary. Staff are reimbursed at the agency mileage rate for any use of personal vehicle within the guidelines established by Lifeworks.
• Demonstrates good computer skills and ability to learn to utilize the agency’s computer programs for documentation of necessary data.
• Other duties and/or assignments to work/program locations based on the needs of the company.

Requirements

• Experience working with individuals with ID/DD
• Either a Bachelor’s degree or an associate degree in a related field with two years of experience, or an HS diploma and five years of related work experience in Human Services.
• Spanish speaking is a plus
• Must be able to pass Fingerprint background check, CORI, DPPC and Driving background checks
• Valid Driver’s License required
• Valid MAP certification is preferred
• Excellent verbal and written communication skills

Benefits

• 403(B) matching up to 3%
• $2,000.00 Staff Retention Bonus after 1 year
• Health Insurance with 2 plan choices and a 75% employer contribution
• 4.4 weeks of Paid Time Off in your first year of employment
• Long‑Term Disability insurance & Life Insurance free for employees
• Tuition reimbursement
• Flexible spending account

Equal Opportunity Employer

Lifeworks, Inc. believes diversity strengthens the value of our workplace and communities. We are proud to be an Equal Opportunity Employer.

Disclaimer

This job profile identifies the general duties and minimum level of skills required to perform this job. It is not intended to represent a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned. The employee can be responsible for all other duties as assigned by supervisor. Employment at Lifeworks is on an at-will basis. This means that the employee or employer may terminate employment at any time, for any reason or for no reason and with or without prior notice. Nothing in this job description or employee handbook creates an employment agreement, express or implied, or any other agreement between an employee and Lifeworks.