Program Manager (542)

Lifeworks; Norwood (MA); On-site; USD 66,000 - 81,000; Full time

Benefits offered by this job

403(b) matching

Staff retention bonus

Health insurance

PTO 4.4 weeks

Long-term disability

Life insurance

Tuition reimbursement

Flexible spending account

Job summary

Lifeworks is hiring a full-time Residential Program Manager to support individuals with ID/DD in one of our residential programs in Norwood, MA. The role focuses on hands-on care, staff management, and program oversight.

The position requires a Bachelor’s degree, valid driver’s license, and MAP certification or willingness to obtain within 3 months. Equal opportunity employer with a comprehensive benefits package.

Qualifications

• Experience managing a group home.
• Experience working with Individuals with ID/DD.
• Bachelor’s degree from four-year college or university; related experience preferred.
• Must pass fingerprint background check, CORI, DPPC and driving background checks.
• MAP certification, or willing to obtain within 3 months of employment.
• Excellent verbal and written communication skills.

Responsibilities

• Assist with hands-on direct care duties as needed (showering, toileting, personal care, meal support).
• Manage staffing: scheduling, on-call, training, supervision, and relationship management.
• Develop and implement ISPs, coordinate medical appointments, and conduct program reviews.
• Oversee administrative tasks: payroll, manuals, and petty cash/house accounts.

Skills

Group home management

ID/DD experience

Communication skills

Valid driver’s license

Education

Bachelor’s degree

Job description

Full-time

Lifeworks is hiring a full time Residential Program Manager to work with Individuals with ID/DD in one of our Residential Programs. We are a nonprofit human service agency that provides adults with developmental disabilities the opportunity to live engaged and meaningful lives.

Position

Residential Program Manager

Job ID

542

Location

Norwood, MA

Shift

Monday-Friday 9:00am-5:00pm

Salary

$73,855

Essential Duties

• Responsible for assisting with all hands-on direct care which includes but not limited to: showering, toileting, shaving, brushing teeth, meal-time assistance
• Handles all aspects of staffing; scheduling, on-call, training, supervision and relationship management.
• Case Management; develops and implements all aspects of ISPs, schedules medical appointments, program and clinical reviews.
• Completes or delegates the completion of administrative tasks, including but not limited to: staff payroll, updating of manuals and approval/ reconciliation of petty cash funds, house accounts and representative payee accounts.
• Conducts and supervises the teaching of activities of daily living, including but not limited to: social skills, personal routines, financial management.
• Serves as a liaison between Agency and the individuals’ family, friends and guardians.
• Implements and oversees the implementation of behavioral interventions.
• Implements and oversees the implementation of emergency procedures that ensure the safety of the individuals, both in the home and within the community.
• Administers and oversees the timely and accurate administration and documentation of administration of medication(s).
• Maintains a physically safe work environment and reports work related injuries/incidents to Human Resources in a timely manner.
• Performs other duties as assigned by management.

Requirements

• Experience managing a group home
• Experience working with Individuals with ID/DD
• Bachelor's degree from four-year college or university; related experience preferred
• Must be able to pass Fingerprint background check, CORI, DPPC and Driving background checks
• Valid Driver's License required
• Valid MAP certification, or willing to get certified within 3 months of employment.
• Excellent verbal and written communication skills

Excellent Benefits Package That Includes

• 403(B) matching up to 3%
• $2,000.00 Staff Retention Bonus after 1 year**
• Health Insurance with 2 plan choices and a 75% employer contribution
• 4.4 weeks of Paid Time Off in your first year of employment
• Long-Term Disability insurance & Life Insurance free for employees
• Tuition reimbursement
• Flexible spending account

Lifeworks, Inc. believes diversity strengthens the value of our workplace and communities. We are proud to be an Equal Opportunity Employer.

This job profile identifies the general duties and minimum level of skills required to perform this job. It is not intended to represent a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned. The employee can be responsible for all other duties as assigned by supervisor. Employment at Lifeworks is on an at-will basis. This means that the employee or employer may terminate employment at any time, for any reason or for no reason and with or without prior notice. Nothing in this job description or employee handbook creates an employment agreement, express or implied, or any other agreement between an employee and Lifeworks.