Assistant Program Manager

Justice Resource Institute Inc; Waltham (MA); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Bilingual bonus

License reimbursement

Health benefits

401K

Tuition reimbursement

Wellness program

Paid time off

Job summary

Justice Resource Institute (JRI) seeks an Assistant Program Manager for the Developing Abilities program in Massachusetts. You will supervise a residential program, coordinate staff, and support individuals with developmental disabilities in community settings.

The role includes scheduling, payroll reporting, handling records, ISP support strategies, and collaboration with guardians, families, and service providers. JRI offers training, benefits, and opportunities for growth.

Qualifications

• Must be 21 years or older.
• Bachelor’s Degree in Psychology, Social Work or related Human Service field are preferred.
• Must have at least 2 years of experience working with people with developmental disabilities.
• Ability to obtain MAP, First Aid, CPR and CPI certification.
• Have the proven ability to communicate effectively and professionally in both oral and written form.
• Valid driver’s license and the ability to drive an agency vehicle.
• Background and driving record checks will be performed.

Responsibilities

• Supervise and oversee a residential program for individuals with developmental disabilities.
• Prepare staff schedules and payroll reports.
• Manage program petty cash funds.
• Complete and maintain internal and external documentation including health care assessments, appointment forms and healthcare records.
• Manage individuals’ case records and other record keeping systems.
• Assist with developing and implementing ISP support strategies.
• Communicate with other service providers, guardians and families.
• Supervise program staff providing oversight, feedback on their performance, and hands‑on training, including formal training for staff on healthcare issues.
• Supervise and delegate duties to direct care staff.
• Implement and train staff on behavior plans and guidelines as needed.
• Provide on‑call assistance and supervision to program staff after hours and on weekends.

Education

Bachelor’s Degree in Psychology, Social Work or related Human Service field

Job description

Are you the Assistant Program Manager we have been looking for? JRI’s Developing Abilities program provides opportunities for people to live in homes and apartments in their communities and to grow through job training, supported employment and day habilitation services. We provide therapeutic and social supports to enrich the lives of people with disabilities.

Compensation

The pay range for this position is$21.00to$26.00perhour.The listed range reflects what we reasonably and in good faith expect to pay for this role at the time of posting the position. The actual compensation an employee is offered may vary based on several factors such as experience, education, licensure, certifications and qualifications. This range may be modified in the future.

JRI Provides The Training So That:

• YOUwill provide supervision and oversight to a residential program for individuals with developmental disabilities.
• YOUwill prepare staff schedules and payroll reports.
• YOUwill manage program petty cash funds.
• YOUwill complete and maintain internal and external documentation including health care assessments, appointment forms and healthcare records.
• YOUwill manage individuals’ case records and other record keeping systems.
• YOUwill assist with developing and implementing ISP support strategies.
• YOUwill communicate with other service providers, guardians and families.
• YOUwill supervise program staff providing oversight, feedback on their performance, and hands‑on training, including formal training for staff on healthcare issues.
• YOUwill supervise and delegate duties to direct care staff.
• YOUwill implement and train staff on behavior plans and guidelines as needed.
• YOUwill provide on‑call assistance and supervision to program staff after hours and on weekends.

Why JRI?

• Be who you are! JRI is committed to creating a workplace built on respect, collaboration, and opportunity, where every employee is valued and supported in making a meaningful impact.
• We offer a $2,000 bilingual bonus to new hires who speak a second language fluently, other than English, and will use it to serve our clients!
• Reimbursement is available for employees to cover the registration costs and annual fees for any professional license required for work such as LMHC, LCSW, LICSW, RN and more!
• Access to our excellent Blue Cross medical and Delta Dental benefits.
• Retirement benefits including 401K matched up to $800 a year and pension after 5 years of employment.
• Professional development opportunities such as tuition reimbursement up to almost $4000 per year and discounted tuition rates to select partnership colleges and universities!
• Wellness benefits including access to employee engagement groups, self‑care resources, and an Employee Assistance Program.
• Generous paid time off up to 19 days for full time employees in your first year and much more!

Requirements:

• Must be 21 years or older.
• Bachelor’s Degree in Psychology, Social Work or related Human Service field are preferred.
• Must have at least 2 years of experience working with people with developmental disabilities.
• Ability to obtain MAP, First Aid, CPR and CPI certification.
• Have the proven ability to communicate effectively and professionally in both oral and written form.
• Valid driver’s license and the ability to drive an agency vehicle.
• Background and driving record checks will be performed.

At JRI, we are committed to fostering a workplace where every team member feels valued and respected. We believe that a culture built on mutual respect, collaboration, and opportunity allows our staff to thrive and do their best work. By supporting one another and recognizing each person’s contributions, we create an environment where people can grow, develop their skills, and make a meaningful impact in the communities we serve. JRI is an equal opportunity employer.

Preferred

Bachelors or better in Psychology or related field.

Licenses & Certifications

Drivers License

Required

Drivers License

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.