Assistant Program Director - Mental Health Crisis Respite

Community Access; New York (NY); On-site; USD 73,000 - 79,000; Full time

Job summary

A leading organization in New York is seeking an Assistant Program Director for its Mental Health Crisis Respite program. This role involves administrative support, staff supervision, and managing the operational aspects of a recovery-focused environment, ensuring quality care for individuals in crisis.

Qualifications

• Minimum 1 year management experience in a relevant field.
• Understanding of peer support and recovery-oriented practice.
• Ability to maintain confidentiality and manage sensitive information.

Responsibilities

• Assist in the administration and operations of the Residential Crisis Support program.
• Supervise staff, manage training and assessments, and ensure quality assurance activities.
• Handle site management and coordinate internal and external reporting.

Skills

Leadership

Communication

Critical thinking

Problem-solving

Organizational skills

Education

Bachelor’s degree in social work or related field

Tools

MS Office

Cloud-based data-management systems

Job description

Assistant Program Director - Mental Health Crisis Respite

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Assistant Program Director - Mental Health Crisis Respite

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This range is provided by Community Access. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$73,387.91/yr - $78,327.48/yr

Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT).

Program Description

The Residential Crisis Support program (RCS) is a Peer support focused alternative to psychiatric hospitalization offering short-term respite care in a home-like environment. Guests are provided with the opportunity to learn and use recovery skills to ameliorate their current psychiatric crisis and more effectively cope with future distress. Person-centered wellness services are provided 24-hours and include Peer support, self-advocacy education, and self-help training. The RCS offers people experiencing a mental health or emotional crisis a maximum of 28 days at the program, while supporting individuals to maintain their established daily activities such as visiting with friends, attending a doctor’s appointment, or going to work and school.

Overview

The Assistant Program Director (APD) is responsible for supporting the Program Director in the overall administration and the day-to-day operation of the RCS. This includes leadership and supervision, policy and procedure development, staff recruitment, training and evaluation, management of the physical site, quality assurance and quality improvement activities, internal and external reporting and billing, and on-call responsibilities.

Qualifications

• Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access.
• Preferably three (3) years, minimum 1 year management experience working in a social service or related setting, with people diagnosed with psychiatric disabilities and people struggling with substance use, preferred.
• Bachelor’s degree in social work or related field.
• Strong administrative and organizational skills.
• A respect for, and high level of comfort around people experiencing psychiatric crisis.
• Knowledge of and commitment to Peer support, recovery-oriented practice, trauma-informed care, and related approaches to supporting individuals experiencing mental health crises.
• Must be fingerprinted and cleared by the NYS Justice Center.
• Ability to utilize critical thinking, problem-solving and de-escalation skills to assist with creating and maintaining an environment that promotes recovery.
• Demonstrated leadership skills and ability to work as part of a team.
• Excellent oral and written communication skills.
• Ability to utilize various cloud-based data-management systems and MS Office programs.
• Be creative and flexible.
• Show initiative and be responsible for follow through.
• Ability to maintain confidential information, as related to position.
• Ability to walk up several flights of stairs.
• Ability to work in the field (using public transportation).
• Bilingual, preferred.
  
  

Bilingual candidates are encouraged to apply.

Interested candidates should apply on www.communityaccess.org/jobs .

Community Access is an Equal Opportunity Employer. M/F/D/V.

Women, People of Color and Members of the LGBT community are strongly encouraged to apply.

We are dedicated to a workforce where at least 51% of our employees identify as having a personal experience using mental health services.

www.communityaccess.org

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider and Other

• Industries

  Civic and Social Organizations

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