Assistant Program Director (MA)

Recovery Centers of America; Danvers (MA); On-site; USD 50,000 - 60,000; Full time

Job summary

Recovery Centers of America is seeking an Assistant Program Director (MA) to oversee Recovery Support staff and ensure compliance with policies. Ideal candidates will have a high school diploma, experience in behavioral health, and strong leadership skills. This role involves supervising staff, monitoring patient care, and supporting admissions and discharges in a professional office environment.

Qualifications

• At least one year of experience in behavioral health or addiction treatment.
• Maintain confidentiality and demonstrate excellent customer service skills.

Responsibilities

• Supervise Recovery Support Specialists and monitor their activities.
• Ensure compliance with federal and state regulations.
• Provide supervision and mentorship to staff.

Skills

Customer Service

Problem Solving

Communication Skills

Flexibility

Time Management

Education

High School Diploma or GED

Associate degree or higher preferred

CADC or CRADC or eligible

Tools

MS Word

Excel

PowerPoint

Job description

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Position Overview:

Under the supervision of the Program Director, the Assistant Program Director oversees the activities of the Recovery Support staff, including shift leaders, ensuring schedule adherence and compliance with all policies and procedures.

Pay Range:

$50,000 - $60,000

Responsibilities:

1. Supervise Recovery Support Specialists and monitor their activities.
2. Maintain schedules and ensure adherence to time and attendance policies.
3. Monitor patients, perform safety checks, complete documentation, and record patient behavior.
4. Lead by example in setting professional and recovery-specific standards.
5. Share on-call duties with the Program Director to ensure leadership presence across shifts.
6. Ensure compliance with federal and state regulations.
7. Coordinate community meetings.
8. Report urgent issues to the Program Director and collaborate regularly to maintain best practices.
9. Support admissions and discharges, and communicate with interdisciplinary teams regarding patient care.
10. Provide supervision and mentorship to staff, documenting all supervision activities.
11. Understand and apply principles of 12-Step Programs in recovery.
12. Assist with hiring, training, and retention of staff.

Education and Experience:

1. High School Diploma or GED required.
2. Associate degree or higher preferred.
3. CADC, CRADC, or eligible.
4. At least one year of experience in behavioral health or addiction treatment.
5. Proficiency in MS Word, Excel, PowerPoint.
6. Maintain confidentiality and demonstrate excellent customer service skills.

Competencies:

1. Customer Service
2. Problem Solving
3. Communication Skills
4. Flexibility
5. Time Management

Work Environment:

Professional office setting with standard equipment; moderate noise level.

Physical Demands:

Regular talking, hearing, handling objects; occasional standing, walking, lifting up to 25 pounds.

Travel:

Primarily local, with some out-of-area and overnight travel possible.