Program Director - DS Residential - Assistant - Winthrop Street (Tues-fri 11am-7pm/Sat 9am-5pm)

Bay Cove Human Services, Inc.; Winthrop (MA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an Assistant Program Director to enhance community-based support services. This role emphasizes effective service delivery and leadership, ensuring the well-being of individuals facing various challenges. You will be responsible for managing program activities, supervising staff, and maintaining high standards of care. If you are passionate about making a difference and have experience in human services, this is an exciting opportunity to join a compassionate team dedicated to advocacy and support.

Qualifications

• 1-3 years of experience in a human services setting.
• Department of Public Health medication administration certification required.

Responsibilities

• Supports daily management and operations of community-based programs.
• Ensures safety procedures and crisis intervention are followed.

Skills

Human Services Experience

Communication Skills

Clinical Judgment

Medication Management

Crisis Intervention

Education

GED or High School Diploma

Job description

Job Opportunity: Assistant Program Director

Location: Winthrop, MA, USA

Req #: 3374

Date: Friday, May 9, 2025

Bay Cove Human Services is committed to partnering with individuals to help them overcome challenges and reach their potential. We serve the community through personalized and compassionate services across more than 175 sites in Greater Boston and Southeastern Massachusetts, supporting those facing developmental disabilities, mental health issues, substance use disorders, and homelessness.

Job Summary

The Assistant Program Director supports the daily management, programming, and operations of assigned community-based long-term support service programs. The role emphasizes effective service delivery, advocacy, and leadership aligned with Bay Cove’s mission.

This position is non-exempt.

Supervisory Responsibilities

Models professional and community behavior; supervises staff as assigned.

Essential Functions

1. Adheres strictly to program models, including clinical, programmatic, and quality protocols; supports the Program Director when needed.
2. Uses strong clinical judgment in observation, support, resource allocation, and communication.
3. Models and teaches daily living activities, including medication management, hygiene, cleaning, and safety.
4. Develops and implements program activities to promote skill development, utilizing teachable moments.
5. Ensures safety procedures are followed, including crisis assessment and intervention.
6. Manages and follows up on medical, dental, psychiatric appointments, and leisure activities for individuals.
7. Maintains accurate program documentation.
8. Performs household and property maintenance tasks.
9. Provides specialized training to individuals and staff, such as in medication administration or safety roles.
10. Performs additional duties as assigned.

Requirements

• 1-3 years of experience in a human services setting; GED or High School Diploma required.
• Department of Public Health medication administration certification required; must obtain if not already certified within 90 days of hire.
• Valid driver’s license.
• Proficiency in reading, writing, communication, and computer skills.
• Physical ability to perform lifts and restraints.
• Use of personal cell phone and/or vehicle.
• Flexible and responsible work style adaptable to agency needs.
• Respect for individual dignity and integrity in work.
• Demonstrates mission alignment through knowledge, pride, and advocacy.
• Supports diversity and inclusion.
• Works collaboratively and compassionately with stakeholders.

Bay Cove Human Services is an Equal Opportunity Employer and encourages candidates of all backgrounds to apply. We do not discriminate based on race, ethnicity, religion, sex, gender identity, sexual orientation, disability, age, veteran status, or other protected groups.

Note: We do not sponsor visas; candidates must be authorized to work in the U.S.