Assistant Program Director

Services for the UnderServed; New York (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

Services for the UnderServed in New York seeks an Assistant Program Director to manage the holistic healthcare of individuals. The APD will oversee staff, ensuring training and compliance with regulations, while promoting a dignified atmosphere for residents.

The ideal candidate should have an Associate’s Degree and five years of experience in a related field. Responsibilities also include managing resources and conducting monthly fire drills among other duties.

Qualifications

• Must possess an Associate’s Degree in a related field.
• Five years of experience in a supervisory or management role in a residential setting.
• Effective written and oral communication skills are necessary.

Responsibilities

• Manage the holistic healthcare and wellness of individuals.
• Supervise staff while promoting learning and development.
• Ensure compliance with regulatory agencies and maintain operational efficiency.

Skills

Effective written and oral communication skills

Basic computer skills (e.g. MS Office suite and Windows)

Education

Associate’s Degree in a related field

Five years’ experience in DD or related supervisory/management experience

Job description

Position Overview

The Assistant Program Director (APD) is responsible for ensuring that our individuals have the supports and resources necessary to live meaningful lives, and that they align with their needs and aspirations within both their respective homes and communities. The APD is responsible for ensuring that the individuals’ wellness, nutritional, and healthcare needs are met. He/she will lead their assigned shift, providing hands‑on coaching and role modeling best practices and behaviors for Direct Care Professionals (DSPs) as well as providing 24‑hour assistance in periods of high demand.

In collaboration with a trans‑disciplinary team member and under supervision of the Program Director, the APD is expected to promote an environment of respect, learning and independence for the individuals. He/she will interact with individuals and colleagues in a manner that stems from dignity and with hopes of fostering a true home atmosphere for the individuals. In addition, he/she will provide coaching to DSPs and Shift Supervisors so that their actions ensure the health and wellness of the individuals, support their independence, self‑determination and right to take reasonable risks.

The APD will maintain operational efficiency of the residence, including fiscal, regulatory, policies & procedures, staff management, and quality improvement.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Promotes the independence and self‑determination of individuals, utilizing person‑centered practices that focus on the individuals’ strengths and preferences while simultaneously addressing their needs.
• Manage the holistic healthcare, nutrition, and wellness of individuals including tracking appointments, communicating with the CMS, Nurse, relevant doctors and managers.
• Ensures the coordination of all recreation and other community activities that promotes the participation and independence of individuals.
• Implement, evaluate, and provide feedback on all individual‑specific care plans and protocols as written by the team.
• Encourages the independence of individuals and promotes relationship building within the community and with natural supports.
• Manages and directs the overall flow of the shift including assigning staff to appropriate individual ratios.
• Supervise staff (DSPs and Shift Supervisors), while promoting learning and development by providing continual coaching and mentoring.
• Role model the necessary behaviors that support independence and the aspirational desires of the individuals.
• Informs DSPs of organizational policies, procedures and regulatory requirements including incident management reporting.
• Works creatively and collaboratively with trans‑disciplinary team members including RN, QIDPs, and PD to determine successful solutions in supporting the needs of the individuals.
• Ensures that health and safety requirements are observed including maintaining a stimulating and comfortable physical environment.
• To facilitate individuals’ participation in recreational activities and medical appointments, coordinates all transportation activities for the residence.
• Manage the personal property of individuals and their ability to access personal items.
• In collaboration with the clinical team, participates in admission and discharge reviews and makes recommendations to Program Director.
• Conducts monthly fire evacuation drills to include all staff members at the residence.
• Ensure optimal utilization of the resources available in order to achieve efficiencies including managing the distribution and reconciliation of petty cash funds.
• Ensures compliance with regulatory agencies within mandatory time frames.
• Supports the mission, vision, values of S:US.
• Additional responsibilities as deemed necessary by Program Director or designee.

Qualifications

REQUIRED EDUCATION AND EXPERIENCE

• Associate’s Degree in a related field and/or five years’ experience in DD or related supervisory/management experience in a residential setting.
• Effective written and oral communication skills.

Preferred Qualifications & Skills

• AMAP; SCIP‑R; CPR & First Aid is needed, but not required.
• Basic computer skills (e.g. MS Office suite and Windows).

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at [e-mail].

Id

2026-18531

Work Location

In Person