Assistant Program Coordinator - Care & Operations Lead

Apis Services, Inc.; Lewistown (Mifflin County); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

DailyPay

Medical Insurance

401(k) Retirement Plan

Paid Time Off

Employee Assistance Program

Wellness Programs

Earn while you learn

Career advancement opportunities

Leadership development

Build relationships that change lives

Job summary

Supportive Concepts for Families seeks an Assistant Program Coordinator to oversee a CL A and support a team delivering community-based and residential services. This full-time role includes training, compliance, and supervision of Residential Specialists, with emphasis on ensuring meaningful days for consumers.

You will participate in on-call rotations, support medication oversight, and maintain program compliance across regulations while fostering growth and accountability in a mission-driven

Qualifications

• One year of experience in human services or related field.
• Knowledge of and ability to work with individuals with mental health diagnoses.
• Excellent communication skills and organizational skills.
• Detail oriented.

Responsibilities

• Ensure a meaningful day for consumers
• Oversight of 1 CLA
• Weekly oversight of CLA
• Always ensure cleanliness of CLA; confirm cleaning charts are being completed
• Conduct Monthly fire drill
• Complete Program Oversight as assigned
• Conduct quality inspections on all shifts
• Provide assistance with emergencies at the CLA
• Supervise and direct the work of Residential Specialists to include the following: Medical appointments/medication management (in conjunction with the Program Coordinator); Attend all consumer medical appointments; Complete requirements to become a Medication Administration Observer; Monitor medications for refills and reconcile weekly medications with the PC upon delivery prior to the start of each week; Ensure staff administering medications have completed, daily; Ensure staff are current in medication administration training; Check-in cycle medications (1st check)/ complete medication changes
• On Call Responsibility: Participate in on-call rotation; Be accessible via telephone twenty-four (24) hours per day, seven (7) days per week for assigned pod; Plan with another Program Coordinator/Assistant Program Coordinator for call coverage if unavailable for calls
• PART team - Participate in PART team and associated trainings
• Training: Monitor compliance list and inform staff of upcoming training needs; Conduct and observe medication practicums for employees; Conduct in home orientation and individual specific training for substitute staff at Program Coordinator direction
• Review Critical Information Book with all employees working in the CLA; Provide documentation for all training to the Training Department
• Complete understanding of applicable regulations, bulletins, and laws; Maintain home according to applicable regulations, bulletins, laws, and agency policy; Maintain consumer files and records according to regulations, bulletins, laws, and agency policy; Maintain staff training according to regulations, bulletins, laws, and agency policy
• Review all CLA EMR (SETWORKS) documentation daily; Elevate any concerns to immediate supervisor; Review documentation and ensure completion; Follow up with staff regarding any missing documentation; Track completion of RS daily chore charts
• General Supervision: Utilize Person Directed Framework/Non-Violent Communication; Mentor and provide ongoing feedback; Partner with consumers and employees to identify issues
• Complete food shopping and maintain food supply in the CLA; Elevate any issues/needs to Program Coordinator
• Monitor proper completion of all required paperwork and SETWORKS documentation; submit all items in accordance with deadlines; Monitor completion of MARS/EMAR daily
• Assist with vehicle training and wheelchair securement training for employees; Complete expense records for house petty cash and consumer funds
• Ensure that all house and individual funds are managed and maintained safely; Report CLA maintenance needs/requests; Communicate information to the Program Coordinator
• Co-facilitate staff meetings; Incident Management: Report incidents according to policy; Respectfully interact with outside agencies; Scheduling: Assist with live schedules; Fill open shifts; Update live schedules
• Vehicle maintenance: Maintain company vehicles; Assist with additional duties relative to the specific CLA as assigned

Skills

Compassionate

Organizational skills

Communication skills

Attention to detail

Mental health knowledge

Education

High School Diploma or equivalent

Job description

Supportive Concepts for Families seeks an Assistant Program Coordinator to oversee a CL A and support a team delivering community-based and residential services. This full-time role includes training, compliance, and supervision of Residential Specialists, with emphasis on ensuring meaningful days for consumers.

You will participate in on-call rotations, support medication oversight, and maintain program compliance across regulations while fostering growth and accountability in a mission-driven