ASSISTANT PROGRAM COORDINATOR

Supportive Concepts For Families; Lebanon (Lebanon County); On-site; USD 35,000 - 45,000; Full time

Job summary

A residential care provider in Lebanon County, PA is seeking a Full-Time Assistant Program Coordinator. The role involves overseeing CLA residents, ensuring their meaningful day, and assisting with medical appointments. Ideal candidates will have strong communication and organizational skills, and one year of experience in human services is preferred. This position promotes the well-being and independence of individuals with developmental disabilities within a supportive environment.

Qualifications

• One year of experience in human services or related field is preferred.

Responsibilities

• Ensure a meaningful day for consumers.
• Provide oversight of 1 CLA with weekly checks.
• Assist with consumer medical appointments and medication management.
• Participate in on-call rotation.
• Mentor and provide feedback for staff.

Skills

Excellent communication skills

Organizational skills

Detail oriented

Ability to work with individuals with mental health diagnoses

Education

High School Diploma or GED

Job description

Supportive Concepts for Families, Inc, an Affiliate of Apis Services, is seeking Full‑Time Assistant Program Coordinators to oversee several CLA's and provide direct support care to our CLA residents in the Lebanon and Myerstown areas. This position will assist individuals in our Residential IDD Program under the 6400 Regulatory Compliance.

Supportive Concepts for Families, Inc. is dedicated to supporting individuals with Intellectual and Developmental Disabilities to live a meaningful day defined in the most independent and fulfilling manner possible. The pillars of our success in serving so many people have been due to dedicating ourselves to the constant effort to ensure the physical and mental health of the individual served, to ensure their safety and the safety of the community they live in and to create opportunities for them to ultimately live a happy life in a manner that they choose.

Position Statement

• Function with autonomy, diplomacy and professionalism within the guidelines established by this organization
• Function with the highest esteem in dealing with all employees, supervisors, and consumers of this organization
• Be an advocate for all the policies and protocols of the organization

Responsibilities of the Job and Essential Elements

• Ensure a meaningful day for consumers
• Oversight of 1 CLA
  • Weekly oversight of CLA
  • Always ensure cleanliness of CLA; confirm cleaning charts are being completed
  • Conduct Monthly fire drill
  • Complete Program Oversight as assigned
  • Conduct quality inspections on all shifts
• Provide assistance with emergencies at the CLA
• Supervise and direct the work of Residential Specialists to include the following
  • Medical Appointments / medication management (in conjunction with the Program Coordinator)
    • Attend all consumer medical appointments
    • Complete requirements to become a Medication Administration Observer
    • Monitor medications for refills and reconcile weekly medications with the PC upon delivery prior to the start of each week
    • Ensure staff administering medications have completed, daily
    • Ensure staff are current in medication administration training
    • Check‑in cycle medications (1st check)/ complete medication changes
• On‑call Responsibility
  • Participate in on‑call rotation
  • Be accessible via telephone twenty‑four (24) hours per day, seven (7) days per week for assigned pod
  • Plan with another Program Coordinator/Assistant Program Coordinator for call coverage if available for calls
• PART team
  • Participate in PART team and associated trainings
• Training
  • Monitor compliance list and inform staff of upcoming training needs
  • Conduct and observe medication practicums for employees
  • Conduct in‑home orientation and individual‑specific training for substitute staff at Program Coordinator direction
  • Review Critical Information Book with all employees working in the CLA
  • Provide documentation for all training to the Training Department
  • Complete understanding of applicable regulations, bulletins, and laws
    • Maintain home according to applicable regulations, bulletins, laws, and agency policy
    • Maintain consumer files and records according to regulations, bulletins, laws, and agency policy
    • Maintain staff training according to regulations, bulletins, laws, and agency policy
  • Review all CLA EMR (SETWORKS) documentation daily
    • Elevate any concerns to immediate supervisor
    • Review documentation and ensure completion
    • Follow up with staff regarding any missing documentation
    • Track completion of RS daily chore charts (Day/evening & Awake night)
  • General Supervision
    • Utilize Person‑Directed Framework/Non‑Violent Communication during interactions with consumers and employees
    • Mentor and provide ongoing feedback and indicate areas of improvement regarding job performance
    • Partner with consumers and employees to identify issues and resolve problems
    • Complete accurate and timely employee performance evaluations prior to the due date
    • Report all employee concerns to the Program Coordinator and the Human Resource Department
  • Complete food shopping and maintain food supply in the CLA
    • Elevate any issues/needs to Program Coordinator
  • Monitor proper completion of all required paperwork and SETWORKS documentation; submit all items in accordance with established deadlines
    • Monitor completion of MARS/EMAR daily
  • Assist with vehicle training and wheelchair securement training for employees working at the CLA and operating the vehicle
  • Complete expense records for house petty cash and consumer funds based on receipt content and forward to Program Coordinator
  • Ensure that all house and individual funds are managed and maintained safely and properly. Monitor counts of the funds to ensure that they are being completed, daily, as outlined
  • Report CLA maintenance needs/requests
  • Communicate information and concerns to the Program Coordinator
  • Co‑facilitate staff meetings
  • Incident Management
    • Report incidents according to the Incident Management policy
  • Respectfully interact without side agencies (funder entities, case managers, counselors, day programs, employers, family members)
  • Scheduling
    • Assist Program Coordinator with providing explanations regarding time over and time under reports
    • Assist in completing live schedules for assigned home, cover absences, and notify HR of employee absences
    • Fill open shifts to reduce overtime
    • Update live schedules
  • Vehicle maintenance
    • Maintain company vehicles
  • Assist with additional duties relative to the specific CLA as assigned by the Program Coordinator

Minimum Education Requirements

• High School Diploma or GED

Preferred Experience

• One year of experience in human services or related field
• Knowledge of and ability to work with individuals with mental health diagnoses
• Excellent communication skills and organizational skills
• Detail oriented

About Company

Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment.

Apis Services, Inc. and affiliate’s provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non‑discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.

"Creating a Better Tomorrow… Today"