Assistant Production Scheduler

1 Resource Group; Houston (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Job summary

1 Resource Group in Houston, TX is seeking an experienced Assistant Production Scheduler to help manage the production plan and communicate delivery dates to customers. The role requires strong organizational skills and the ability to multi-task in a fast-paced environment.

You will interface with the planner, production, and customer service teams, handling daily scheduling, updates on shipping commitments, and timely responses to inquiries to keep customers informed.

Qualifications

• High school diploma or GED required.
• 1 year experience as a planner and/or customer service.
• Strong English reading/writing and communication skills.
• Able to perform basic math and count parts for reconciliation.

Responsibilities

• Stay in contact with the 1st shift supervisor/planner and multi-process planner.
• Communicate daily with customers via phone and email to keep them informed about delivery issues.
• Relay customer requests to the planners, gather updated information and reply to the customer.
• Update shipping list daily to ensure shipment is made.

Skills

Interpersonal skills

Conflict resolution

Organizational skills

Multi-tasking

Communication skills

Education

High school diploma or GED

Job description

1 Resource Group is seeking an experienced Assistant production Scheduler. The Assistant Production Scheduler will receive the production schedule from the Planner and will be responsible to Communicate completion dates with customers, as well as respond to inquiries and provide updates on shipping commitments. The ideal candidate must have strong interpersonal and conflict resolution skills to effectively interface with production, customer service, and management. Must also have strong organizational skills and the ability to multi-task in a high-volume environment.

Essential Duties and Responsibilities:

• Stay in contact with the 1st shift supervisor/planner and multi-process planner. ‘
• Communicate daily with customers via phone and email to keep them abreast of delivery issues.
• Relay customer requests to the planners, gather updated information and reply to the customer.
• Update shipping list daily to ensure shipment is made.

• High school diploma or GED equivalent.
• 1 year experience as a planner and/or customer service.
• Must be able to read, write, speak, and understand the English language.
• Must be able to perform basic mathematics, i.e., add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.
• Must be able to count parts and reconcile against travelers.
• Must have strong organizational skills and the ability to multi-task.
• Strong communication skills.

Health, Dental, and Vision