Assistant Practice Manager: Lead Clinic Operations & Growth

OnePeak Medical Office & Corporate; Ashland (OR); On-site; USD 56,000 - 66,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

401(k) with Match

Voluntary LTD/FSA

Paid Time Off

Employee Discounts

Job summary

OnePeak Medical is seeking an Assistant Practice Manager to oversee daily clinic operations and support the Practice Manager in delivering patient-centered care. You will lead front- and back-office staff, coordinate schedules, ensure HIPAA compliance, and drive improvements across clinical services to optimize patient wellbeing.

You will coach teams, manage performance, and collaborate with providers to maintain high standards of care in a fast-paced environment.

Qualifications

• High school diploma or equivalent is required.
• 1 year of lead or supervisory experience (preferably in Primary Care) is required.
• Current BLS and/or CPR/AED Certification is required.
• Recent Medical Assistant experience (min 6 months) is strongly preferred.
• Associate degree in a medical field is strongly preferred.
• CMA (Certified Medical Assistant) Certification is strongly preferred.
• CPT (Certified Phlebotomy Technician) Certification is strongly preferred.

Responsibilities

• Manage day-to-day operations of the clinic with patient-centered workflows.
• Ensure staff complete all assigned tasks before the end of each shift.
• Partner with Practice Manager on staff issues and conflicts.
• Maintain open communication with staff and providers.
• Provide backup coverage to front and back office as needed.
• Maintain accurate provider waitlists for booked-out providers.
• Ensure staff breaks and time off per policy.
• Monitor and prevent unapproved overtime; cover shifts as needed.
• Execute duties in the EHR/EPM system per protocols.
• Maintain clean, safe, and professional clinic space.
• Coordinate inventory with PM to maximize store-wide opportunities.
• Scrub schedules and optimize staffing regularly.
• Reinforce OnePeak operational standards and cadence.
• Provide coaching and accountability for performance and growth.
• Perform other duties as assigned.

Skills

Leadership

Communication

Emotional intelligence

Time management

Problem-solving

Team motivation

Business judgment

Education

High school diploma or equivalent

Associate degree in medical field

CMA (Certified Medical Assistant) Certification

CPT (Certified Phlebotomy Technician) Certification

Tools

MS Office

Patient management software

Job description

OnePeak Medical is seeking an Assistant Practice Manager to oversee daily clinic operations and support the Practice Manager in delivering patient-centered care. You will lead front- and back-office staff, coordinate schedules, ensure HIPAA compliance, and drive improvements across clinical services to optimize patient wellbeing.

You will coach teams, manage performance, and collaborate with providers to maintain high standards of care in a fast-paced environment.