Assistant Patient Access Representative - Pediatric Dentistry - School of Dentistry

McWilliams School of Biomedical Informatics at UTHealth Houston; Houston (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

McWilliams School of Biomedical Informatics at UTHealth Houston seeks an Assistant Patient Access Representative for its Pediatrics department. This role involves interacting with patients to gather demographics and insurance information, scheduling appointments, and ensuring compliance in patient care. We offer competitive pay and a robust benefits package, ideal for those looking to grow in the healthcare sector.

Benefits

100% paid medical premiums

Generous time off (37-38 days per year)

Longevity Pay

Retirement/pension plan

Free financial and legal counseling

Free mental health counseling services

Gym membership discounts

Other employee discounts

Qualifications

• Experience in customer service and insurance verification preferred.
• Ability to multi-task and handle inbound/outbound calls.
• Bilingual candidates (Spanish) are preferred.

Responsibilities

• Obtain demographic, insurance, and financial information from patients.
• Schedule appointments and verify insurance eligibility.
• Collect patient liability and discuss payment options.

Skills

Customer Service

Insurance Verification

Multi-tasking

Bilingual (Spanish)

Education

High School Diploma or equivalent

Job description

Assistant Patient Access Representative - Pediatric Dentistry - School of Dentistry

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Assistant Patient Access Representative - Pediatric Dentistry - School of Dentistry

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Job Description

What we do here changes the world. UTHealth Houston is Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in.

UTHealth Houston's School of Dentistry is hiring an Assistant Patient Access Representative to join their team of professionals in the Pediatrics department. The Assistant PAR will be responsible for working with patients to obtain demographic, insurance, and financial information, scheduling appointments, verifying insurance, and more. The ideal candidate will have experience with customer service, inbound/outbound calls, insurance verification, and claim submission. Bilingual (Spanish speaking) is also preferred.

Location: 7500 Cambridge, Houston, Texas 77030

UTHealth Houston's School of Dentistry is hiring an Assistant Patient Access Representative to join their team of professionals in the Pediatrics department. The Assistant PAR will be responsible for working with patients to obtain demographic, insurance, and financial information, scheduling appointments, verifying insurance, and more. The ideal candidate will have experience with customer service, inbound/outbound calls, insurance verification, and claim submission. Bilingual (Spanish speaking) is also preferred.

Location: 7500 Cambridge, Houston, Texas 77030

Benefits

Once you join us you won't want to leave. It’s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you’d expect from a top healthcare organization (benefits, insurance, etc.), plus:

• 100% paid medical premiums for our full-time employees
• Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year)
• The longer you stay, the more vacation you’ll accrue!
• Longevity Pay (Monthly payments after two years of service)
• Build your future with our awesome retirement/pension plan!
  
  

We take care of our employees! As a world-renowned institution, our employees’ wellbeing is important to us. We offer work/life services such as...

• Free financial and legal counseling
• Free mental health counseling services
• Gym membership discounts and access to wellness programs
• Other employee discounts including entertainment, car rentals, cell phones, etc.
• Resources for child and elder care
• Plus many more!
  
  

Position Summary

Position assists in ensuring dental necessity compliance, verifying eligibility, and posting payments.

Position Key Accountabilities

Essential Functions

• Assists in obtaining demographic, insurance and financial information from patient or guarantor.
• Enters information in computer system with a high degree of accuracy.
• Explains all required forms to the patient or guarantor and obtains the necessary signatures.
• Ensures dental necessity compliance by obtaining necessary data, reviewing Compliance System, communicating information to patient or guarantor and obtaining necessary signatures.
• Protects the financial integrity of the facility by collecting patient liability, establishing payment arrangements, discussing payment options and screening for eligibility.
• Completes complex financial counseling including the review and submission of charity applications.
• Identifies alternative resources for financial reimbursement.
• Assists in verifying insurance eligibility and benefits and ensures all notifications and authorizations are completed within the required timeframes.
• Posts payments in the computer system and generates the appropriate patient receipts.
• Communicates in an effective and professional manner with Physicians, Care Management, ancillary departments, nursing units, physicians' office staff, insurance companies, as well as patients and their families (all Patient Access customers).
• Completes thorough and accurate documentation. Adheres to all university policies, procedures, and standards, within budgetary specifications, including time management, supply management, productivity, and accuracy of practice.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.
• Performs other duties as assigned.
  
  

Certification/Skills

• Ability to multi-task.
• Proficient typing/keyboarding skills.
  
  

Minimum Education

High School Diploma or equivalent required

Minimum Experience

None

Physical Requirements

Exerts up to 50 pounds of force occasionally and/or up to 20 pounds frequently and/or up to 10 pounds constantly to move objects.

Security Sensitive

Security Sensitive: This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code

• 51.215
  
  

Residency Requirement

Employees must permanently reside and work in the State of Texas.

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If you are looking for a great healthcare career in Houston, visit http://go.uth.edu/careers!

University of Texas Health Science Center at Houston (UTHealth Houston)

Established in 1972 by The University of Texas System Board of Regents, The University of Texas Health Science Center at Houston (UTHealth Houston) is Houston’s Health University and Texas’ resource for health care education, innovation, scientific discovery and excellence in patient care. The most comprehensive academic health center in the UT System and the U.S. Gulf Coast region, UTHealth Houston is home to schools of biomedical informatics, biomedical sciences, dentistry, nursing and public health and the John P. and Kathrine G. McGovern Medical School. UTHealth Houston includes The University of Texas Harris County Psychiatric Center, as well as the growing clinical practices UT Physicians, UT Dentists and UT Health Services. The university’s primary teaching hospitals are Memorial Hermann-Texas Medical Center, Children’s Memorial Hermann Hospital and Harris Health Lyndon B. Johnson Hospital.

UTHealth Houston Benefits

UTHealth Houston offers a comprehensive and competitive benefits package. For more information on our benefits programs please refer to our benefits page.

Equal Employment Opportunity Statement

UTHealth Houston is committed to providing equal opportunity in all employment-related activities without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, gender identity or expression, veteran status or any other basis prohibited by law or university policy. Reasonable accommodation, based on disability or religious observances, will be considered in accordance with applicable law and UTHealth Houston policy. The University maintains affirmative action programs with respect to women, minorities, individuals with disabilities, and eligible veterans in accordance with applicable law.

All UTHealth Houston employees who are assigned to work at a location that is subject to the affiliated partner’s hospital, clinical offices, or agency are required to abide by UTHealth Houston’s rules and regulations, as well as the affiliate’s rules and regulations.

Seniority level

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Employment type

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Job function

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