Assistant Operations Supervisor - Community Recreation & Environmental Center (CREC)

Haverfordtownship; Haverford (Montgomery County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical coverage

Paid time off

Life insurance

Disability coverage

Flex spending accounts

EAP

Professional development

Free CREC membership

Job summary

Haverford Township is seeking an energetic Assistant Operations Supervisor to oversee the daily operations of the Community Recreation & Environmental Center (CREC). You will lead event planning, coordinate rentals, and supervise part-time staff to ensure every function runs smoothly.

This role emphasizes customer service, safety, and reliable building systems management. Occasional evenings, weekends, and special events are required, with a strong focus on creating exceptional experiences for

Qualifications

• Associate degree preferred or equivalent experience.
• Three or more years in facility operations, event management, hospitality, recreation, or related fields.
• Prior supervisory or lead-worker experience preferred.

Responsibilities

• Coordinate and oversee facility rentals and special events from planning through completion.
• Supervise and schedule part-time rental and event staff.
• Serve as the primary point of contact for customers, vendors, and facility users during events.
• Monitor facility operations and building systems, including HVAC, lighting, security, and access controls.
• Coordinate maintenance needs and ensure the facility is clean, safe, and event-ready.
• Resolve customer concerns with professionalism and sound judgment.
• Serve as Manager on Duty during evenings, weekends, and in the absence of the Facility Operations Manager.

Skills

Leadership

Customer service

Event management

Staff supervision

Communication

Education

Associate degree preferred

Job description

Are you a natural leader who thrives in a fast-paced environment, enjoys working with people, and excels at making events run seamlessly?

Haverford Township is seeking an energetic, customer-focused Assistant Operations Supervisor to help oversee the daily operations of the Community Recreation & Environmental Center (CREC). This position plays a key role in creating exceptional experiences for residents, renters, guests, and community members while helping manage one of the Township's premier recreation facilities.

From weddings and corporate events to community programs and special celebrations, no two days are the same. If you enjoy leadership, event management, facility operations, and delivering excellent customer service, we want to hear from you.

What You'll Do

• Coordinate and oversee facility rentals and special events from planning through completion.
  
• Supervise and schedule part-time rental and event staff.
• Serve as the primary point of contact for customers, vendors, and facility users during events.
• Monitor facility operations and building systems, including HVAC, lighting, security, and access controls.
• Coordinate maintenance needs and ensure the facility is clean, safe, and event-ready.
• Resolve customer concerns with professionalism and sound judgment.
• Serve as Manager on Duty during evenings, weekends, and in the absence of the Facility Operations Manager.

We're Looking For Someone Who

• Enjoys leading and motivating employees
• Has outstanding customer service and communication skills
• Can juggle multiple priorities and think on their feet
• Pays attention to details and takes pride in a job well done
• Works well independently and as part of a team
• Is available to work evenings, weekends, holidays, and special events as needed

Qualifications

• Associate degree preferred; equivalent experience may be considered.
• Three (3) or more years of experience in facility operations, event management, hospitality, recreation, customer service, or a related field.
• Prior supervisory or lead-worker experience preferred.
• Valid Driver's License required.
• CPR/AED/First Aid certification preferred or ability to obtain within six months of hire.

Why Join Haverford Township?

We offer a competitive compensation package and outstanding benefits, including:

• Comprehensive medical, prescription, dental, and vision coverage
• Generous paid time off and paid holidays
• Life insurance and long-term disability coverage
• Flexible spending and voluntary benefit options
• Employee Assistance Program (EAP)
• Professional development and training opportunities
• Free membership to the Community Recreation & Environmental Center
• Opportunity to serve and make a positive impact in the local community

Schedule

Full-Time (40 Hours per Week)

Weekdays, evenings, weekends, holidays, and special events as required.

Join Our Team!

If you're looking for a rewarding career where you can lead staff, create memorable experiences, and help maintain one of Delaware County's premier recreation facilities, we'd love to hear from you.

Haverford Township is an Equal Opportunity Employer.