Assistant Operations Supervisor - Community Recreation & Environmental Center (CREC)

Haverford Township; Haverford (Montgomery County); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Comprehensive health coverage

Paid time off & holidays

Life insurance & disability

Flexible spending accounts

CREC membership free

Professional development opportunities

Job summary

Haverford Township in Delaware County, PA, is seeking an energetic Assistant Operations Supervisor to help oversee the CREC daily operations and deliver exceptional experiences for residents and events.

You will coordinate rentals, supervise staff, serve as main contact during events, monitor building systems, and maintain safety and cleanliness. This role requires leadership, strong customer service, and flexibility to work evenings and weekends; CPR/First Aid certification is preferred.

Qualifications

• Experience in facility operations, event management or related field.
• Supervisory or lead-worker experience preferred.
• Valid Driver's License required.
• CPR/AED/First Aid certification preferred or obtainable within six months.

Responsibilities

• Coordinate and oversee facility rentals and special events from planning through completion.
• Supervise and schedule part-time rental and event staff.
• Serve as the primary point of contact for customers, vendors, and facility users during events.
• Monitor facility operations and building systems, including HVAC, lighting, security, and access controls.
• Coordinate maintenance needs and ensure the facility is clean, safe, and event-ready.
• Resolve customer concerns with professionalism and sound judgment.
• Serve as Manager on Duty during evenings, weekends, and in the absence of the Facility Operations Manager.

Skills

Leadership

Customer service

Communication

Facility operations experience

Supervisory experience

Teamwork

Multitasking

Driver's license

CPR/First Aid

Education

Associate degree preferred

Job description

Are you a natural leader who thrives in a fast-paced environment, enjoys working with people, and excels at making events run seamlessly?

Haverford Township is seeking an energetic, customer-focused Assistant Operations Supervisor to help oversee the daily operations of the Community Recreation & Environmental Center (CREC). This position plays a key role in creating exceptional experiences for residents, renters, guests, and community members while helping manage one of the Township's premier recreation facilities.

From weddings and corporate events to community programs and special celebrations, no two days are the same. If you enjoy leadership, event management, facility operations, and delivering excellent customer service, we want to hear from you.

What You'll Do

• Coordinate and oversee facility rentals and special events from planning through completion.
  
• Supervise and schedule part-time rental and event staff.
• Serve as the primary point of contact for customers, vendors, and facility users during events.
• Monitor facility operations and building systems, including HVAC, lighting, security, and access controls.
• Coordinate maintenance needs and ensure the facility is clean, safe, and event-ready.
• Resolve customer concerns with professionalism and sound judgment.
• Serve as Manager on Duty during evenings, weekends, and in the absence of the Facility Operations Manager.

We're Looking For Someone Who

• Enjoys leading and motivating employees
• Has outstanding customer service and communication skills
• Can juggle multiple priorities and think on their feet
• Pays attention to details and takes pride in a job well done
• Works well independently and as part of a team
• Is available to work evenings, weekends, holidays, and special events as needed

Qualifications

• Associate degree preferred; equivalent experience may be considered.
• Three (3) or more years of experience in facility operations, event management, hospitality, recreation, customer service, or a related field.
• Prior supervisory or lead-worker experience preferred.
• Valid Driver's License required.
• CPR/AED/First Aid certification preferred or ability to obtain within six months of hire.

Why Join Haverford Township?

We offer a competitive compensation package and outstanding benefits, including:

• Comprehensive medical, prescription, dental, and vision coverage
• Generous paid time off and paid holidays
• Life insurance and long-term disability coverage
• Flexible spending and voluntary benefit optionsEmployee Assistance Program (EAP)
• Professional development and training opportunities
• Free membership to the Community Recreation & Environmental Center
• Opportunity to serve and make a positive impact in the local community

Schedule

Full-Time (40 Hours per Week)

Weekdays, evenings, weekends, holidays, and special events as required.

Join Our Team!

If you're looking for a rewarding career where you can lead staff, create memorable experiences, and help maintain one of Delaware County's premier recreation facilities, we'd love to hear from you.

Haverford Township is an Equal Opportunity Employer.