Assistant Operations Manager – Dental Practice Growth

PDS Health; West Covina (CA); On-site; USD 37,000 - 49,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

Tuition reimbursement

401(k)

Job summary

West Covina Dental Group and Orthodontics is seeking an Assistant Operations Manager to support the Operations Manager in achieving financial performance and growth at the West Covina location. You will help lead the front-office team, ensure adherence to Perfect Patient Experience, and drive year-over-year revenue and patient growth.

Responsibilities include planning schedules, coaching staff, leading daily huddles, and maintaining policy compliance.

Qualifications

• Strong leadership and supervisory skills for front office team members.
• Understand and drive PPE and PPE processes to gain Patients for Life.
• Ability to ensure adherence to company and regulatory policies.
• Proven ability to drive revenue growth and manage cash.
• Excellent communication and organizational abilities.

Responsibilities

• Model company culture and standards based on the We Believe framework.
• Act as manager in Operations Manager's absence.
• Plan and assign staff schedules and duties.
• Develop patient communication skills and team learning.
• Lead daily huddles and participate in meetings.
• Ensure facility cleanliness and adherence to PPE standards.
• Support clinician education and referrals.

Skills

Results oriented

Team builder

Patient advocate

Process focus

Financial acumen

Influencer

Self-motivated

Multi-tasking

Interpersonal communication

Education

High school diploma or GED

Job description

West Covina Dental Group and Orthodontics is seeking an Assistant Operations Manager to support the Operations Manager in achieving financial performance and growth at the West Covina location. You will help lead the front-office team, ensure adherence to Perfect Patient Experience, and drive year-over-year revenue and patient growth.

Responsibilities include planning schedules, coaching staff, leading daily huddles, and maintaining policy compliance.