Assistant Operations Manager

DS Bus Lines; United States; On-site; USD 65,000 - 70,000; Full time

Job summary

Beacon Mobility seeks an Assistant Operations Manager to oversee all operational aspects of a multi-service, fast-paced environment. You will supervise 50+ drivers, 49+ daily routes, and 60+ vehicles from our Hudson, MA office, guiding Transportation Coordinators and Trainers.

The role requires a Bachelor's degree or equivalent, 5+ years in a fast-paced setting, and strong leadership with excellent Microsoft Office skills.

Qualifications

• Bachelor’s degree or equivalent work experience in operations management, business administration, or related field.
• 5+ years of progressive work experience in fast-paced environment with hourly staff and metrics.
• Proficient experience in Microsoft Office.
• Maintain a good driving record and support students.
• Exhibit leadership and ability to supervise teams.

Responsibilities

• Serve as contact to the school districts we serve.
• Interview, hire, and train new transportation coordinators/supervisors.
• Prepare monthly work schedules.
• Maintain staffing levels for drivers and monitors.
• Ensure all employees have proper certifications, training, and licensing.
• Oversee the maintenance function and keep vans in readiness.
• Review and prepare billing each month.
• Assist with other tasks or projects as assigned.

Skills

Leadership

Customer service

Conflict resolution

Problem solving

Attention to detail

Safety awareness

Education

Bachelor’s degree in operations management / business administration

Tools

Microsoft Office

Job description

Van Pool Transportation LLCWe are seeking anAssistant Operations Managerwho will oversee all operational aspects of a multi-service, fast-paced operating environment. This position will manage 50+ drivers, 49+ daily routes, 60+ vehicles, Transportation Coordinators, and Trainers.

About the Role

Serve as contact to the school districts we serve.

Interview, hire, and train new transportation coordinators/supervisors.

Prepare monthly work schedules.

Maintain appropriate staffing levels for drivers and monitors.

Ensure all employees have proper certifications, training, and licensing.

Oversee the maintenance function at your office and keep our vans in a high state of readiness.

Review and prepare billing each month.

Assist with any other tasks or projects as assigned by Senior Operations Manager or Vice President.

About You

The ideal candidate will have the following skills and experience to positively impact the lives of children in your community by providing mobility without limits.

Bachelor’s degree or equivalent work experience in operations management, business administration, or related field.

5+ years of progressive work experience in a work environment that is fast-paced. management of hourly staff, and responsible for managing metrics.

Proficient experience in the use of Microsoft Office

Maintain a good driving record and enjoy working in an environment that is 100% committed to supporting our students

Self-motivated, show initiative and have a strong work ethic.

Must be comfortable with early-morning hours.

Exhibit strong leadership skills and can successfully supervise and direct teams.

Effective customer service and conflict resolution skills.

Must be detail-oriented and like solving problems.

Maintain a very high standard of accuracy and confidentiality.

Safety & Compliance Leadership

demonstrates commitment to safety, compliance & risk reduction; working knowledge of DOT, SPED, etc

Ability to make sound, timely judgement in fast paced environment.

Ability to communicate effectively with direct, respectful feedback/difficult conversations

Technological savvy: ability to quickly learn and master new systems and programs and leverage technology

Ability to manage conflict and model respectful behavior – emulate Beacon values.

Pay

$65,000.00 - $70,000.00 per year

Location

This is an on-site position at our Hudson, MA office

Equal Opportunity

Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.

Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Why Beacon Mobility

We are a family of transportation companies across 25 states, providing Mobility Without Limits. Our focus to show that every ride matters by helping people live, learn, and achieve every day.

Who we are

Safe, reliable transportation for 100 Years Customized mobility solutions Serving students, patients, and 1,500+ communities Nearly 20,000 employees strong What we do best People First Safety Always School Bus & Special Education Paratransit Non‑Emergency Medical Alternative Student Transportation Why it matters Transportation creates opportunity Mobility builds independence Every Ride Matters