Assistant Operations Manager

St. Louis Parking Company; St. Louis (MO); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player seeks an Assistant Operations Manager to oversee event parking operations in the vibrant downtown St. Louis area. This role is crucial for managing surface lots during major events and ensuring compliance with company policies. The ideal candidate will possess strong supervisory skills and excellent communication abilities, ensuring smooth operations and staff coordination. Join a family-owned business dedicated to exceptional service and community engagement, where your contributions will directly impact the success of events and the satisfaction of our clients.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

401(k) with 4% match

Paid Time Off

Holidays

Weekly Pay

Free Parking

Qualifications

• Minimum one year of supervisory or parking-related experience required.
• Excellent communication skills are essential for this role.

Responsibilities

• Supervise event staff and ensure operations meet company standards.
• Coordinate event parking operations and manage staffing schedules.

Skills

Supervisory Skills

Communication Skills

Event Management

Microsoft Outlook Proficiency

Education

High School Diploma

Job description

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Company Overview

St. Louis Parking Company is a family-owned business with strong ties to the St. Louis community. We provide exceptional service to our clients and employees. Our hands-on management style and knowledge of the local market have made us one of the oldest and largest parking companies in the St. Louis market. Today, we operate over 100 parking facilities capable of housing more than 57,000 vehicles daily.

Job Description

The Assistant Manager is responsible for planning and executing event parking operations during downtown St. Louis events, including managing surface lots at locations such as America's Center, Busch Stadium, Centene Stadium, Enterprise Center, St. Louis Union Station, and others. The role includes providing shift coverage support, overseeing daily operations, and ensuring locations operate in accordance with company policies.

Essential Duties and Responsibilities

1. Supervise event staff assigned to various locations.
2. Ensure operations meet company standards, including staffing, cleanliness, signage, and equipment checks.
3. Create and maintain a calendar of upcoming events requiring staffing or rate adjustments.
4. Review staffing and rate structures in advance of external events.
5. Collaborate with the Asset Manager to maximize opportunities.
6. Update daily event schedules to track employee attendance.
7. Review revenue collection and reconciliation for accuracy.
8. Ensure facilities operate according to policies, including revenue control and signage standards.
9. Coordinate execution of self-parking operations for special events.
10. Ensure staff perform their duties before, during, and after events.
11. Document incidents and conduct investigations as needed.
12. Drive between locations using personal vehicle, maintaining the vehicle regularly.

Qualifications

• High school diploma or equivalent.
• At least one year of supervisory or parking-related experience.
• Proficiency in Microsoft Outlook.
• Excellent communication skills, both oral and written.
• Reliable transportation and valid auto insurance.

Benefits

• Medical, Dental, Vision, Disability, Life Insurance.
• 401(k) with 4% match.
• Paid Time Off, Holidays, Weekly Pay, Free Parking.

St. Louis Parking Company is an EEOC employer.