Assistant Operations Manager

2 Brothers Moving & Delivery; Portland (OR); On-site; Full time

Job summary

A leading company in Portland seeks a full-time Assistant Operations Manager to enhance operational efficiency and lead a team. The ideal candidate will manage crews, oversee logistics, and uphold company culture while driving performance metrics. Competitive pay and comprehensive benefits are offered, including health insurance and personal development opportunities.

Benefits

Comprehensive health insurance

Paid time off

On-site CrossFit gym

Leadership retreats

Personal development workshops

Qualifications

• Field leadership experience required.
• Experience in managing people proactively.

Responsibilities

• Manage daily activities of crews and lead project completion.
• Oversee daily operations and manage scheduling.
• Promote core values and set an example in the field.

Skills

Team-oriented

Self-motivated

Leadership

Bilingual (English and Spanish)

Job description

4 days ago Be among the first 25 applicants

Who We Are
At 2 Brothers Moving & Delivery, our mission is to remove the pain from relocation for Portlanders and beyond.

Benefits Of Career Opportunities At 2 Brothers

• Great pay!
• A collaborative work environment across departments.
• Comprehensive health insurance for you and your family.
• Paid time off including vacation, sick, personal, and parental leave.
• On-site CrossFit gym, personal training, and health supplements.
• Leadership retreats, personal development workshops, and company events.

We have an opportunity for a full-time Assistant Operations Manager skilled in creating efficient systems and managing people to exceed client expectations. This role is vital to help us scale while maintaining our brand and culture standards.

Role (Duties)

This role will perform the following functions regularly:

1. Field Leadership (70%) - Manage daily activities of crews, lead project completion, and set performance examples.
2. Crew Management (10%) - Manage, teach, coach, and mentor staff.
3. Operations & Logistics (15%) - Oversee daily operations, manage scheduling, and conduct site surveys.
4. Culture Leadership (5%) - Promote core values and set an example in the field.

This role reports to the Operations Manager and supervises 25+ personnel.

Goals

The ideal candidate will:

• Increase Crew Lead insurance sales ratio to 32% or better.
• Reduce damage claim rate to 5% or better.
• Maintain a 5-star review ratio of 42%.
• Increase materials accountability and sales to 90% of all moves.

Qualifications

• Team-oriented, hardworking, self-motivated with field leadership experience.
• Bi-lingual in English and Spanish.
• Experience in leadership, managing people proactively.
• Focus on personal improvement and continuous learning.
• Moving industry experience is a plus but not required; training provided.

Compensation

Base pay of $27/hr - $32/hr, DOE, plus tips (~$4/hr), bonuses (~$2/hr), and benefits.