Assistant Operations Manager

Hyatt Hotels Corporation; New York (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

An established industry player in hospitality is seeking an Assistant Operations Manager to lead the front office team and ensure exceptional guest experiences. This role entails overseeing staff, managing cash control, and enhancing guest services while fostering a supportive environment that rewards talent and dedication. If you thrive in a fast-paced setting and are passionate about delivering outstanding service, this opportunity offers a pathway to career growth and enrichment within a dynamic team. Join a company where high expectations are met with remarkable rewards and exciting challenges await!

Qualifications

• Desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.

Responsibilities

• Oversee front office staff and cash control for agents.
• Manage staffing needs and guest services.

Skills

Customer Service

Communication Skills

Staff Management

Job description

If you're looking for a career with our Inclusive Collection, please click here to view job postings.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met - they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.

The Assistant Operations Manager will have oversight of the front office staff, cash control for agents, staffing needs, and guest services. Additional responsibilities may include training, staff development, and scheduling.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment, or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Salary Pay Range: $70,000-$90,000

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Minimum of one-year previous front office supervisory experience preferred