Assistant Office Supervisor

US Fertility; Houston (TX); On-site; USD 45,000 - 70,000; Full time

Job summary

An established industry player in the healthcare sector is seeking a dedicated Assistant Office Supervisor to join their dynamic team. This role offers the chance to make a real difference in patient lives while working in a fast-paced environment. You'll be responsible for managing office operations, ensuring patient satisfaction, and collaborating closely with healthcare professionals. The company values empathy and commitment, providing competitive pay and comprehensive benefits. If you're passionate about patient care and leadership, this is the perfect opportunity to grow your career and make a significant impact.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Matching

Generous Paid Time Off

Holidays Off

Tuition Assistance

Community Impact Opportunities

Qualifications

• 3+ years in healthcare with supervisory experience.
• Strong leadership qualities and team management skills.
• Expertise in insurance processes and front office duties.

Responsibilities

• Manage local operations and supervise staff for efficiency.
• Coordinate patient services and monitor patient flow.
• Assist Office Supervisor with administrative duties.

Skills

Patient Care

Leadership

Insurance Verifications

Scheduling

Interpersonal Skills

Team Building

Quality Improvement

Computer Proficiency

Education

Associate’s Degree in Business Administration

Bachelor’s Degree

Tools

MS Office Suite

Job description

Enjoy what you do while contributing to a company that makes a difference in people’s lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward.

If you're an Assistant Office Supervisor looking for a new opportunity to work in a fast-paced, professional environment where your talent contributes to changing people’s lives, then we want to talk to you. This position requires collaborating with physicians, other medical providers, and patients by providing expert care and service for fertility treatments.

We are currently seeking candidates for a full-time Assistant Office Supervisor to work in our fast paced Clear Lake and Beaumont TX offices. The schedule is Monday - Friday 7:30a-4p. Travel to all sites Beaumont, Medical Center, Memorial City, Clear Lake, Katy, Spring Woodlands and any future locations.

How You’ll Contribute:

Provides management and direction for the offices in all areas of local operations including employee supervision, training and development, patient satisfaction, quality assurance, financial integrity of the assigned site, and facility appearance & maintenance

Works along the side of the administrative team, assisting in insurance verifications, authorizations, scheduling and other office duties as needed.

Routinely will travel amongst office locations approximately 50% of work time.

Organizes the responsibilities of assigned staff to increase efficiency and best utilize the staffs’ skills and abilities

Coordinates and facilitates the effective delivery of patient services within the assigned work area by regularly monitoring patient flow and program operations

Works in close collaboration with the Office Supervisor and other members of the management team to promote open communication to help ensure the delivery of the highest quality care to all patients and to facilitate revenue growth for the Practice Ensures that employees are compliant with the Company policies

Sets goals for assigned staff and motivates staff to accomplish the goals

Provide back up support to Office Supervisor, assisting in overseeing and redirecting assigned staff as needed to improve operational efficiencies and service delivery

Writes and administers performance appraisal evaluations for assigned staff

What You'll Bring:

Associate’s degree in business administration or other relevant field required; Bachelors’ degree strongly preferred.

Minimum 3 years’ experience in healthcare industry.

Prior Supervisory/Management experience and demonstrated leadership qualities. Experience managing a team of people for maximum performance.

Prior experience with insurance verifications, authorizations, scheduling, and other front office duties.

Strong computer proficiency including experience with MS Office Suite.

Financial background & prior experience such as a background with developing and maintaining budgets and general accounting.

Ability to work as part of a multi-disciplinary team and promote team building.

Excellent interpersonal skills and ability to build and maintain effective working relationships.

Demonstrated expertise in continuous quality improvement, customer service, and team building.

Must have a high bias for action and thoroughness, and ability to cultivate a high level of team synergy.

More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.

What We Offer:

Competitive pay + bonus

Medical, dental, vision, and 401(k) matching

Generous paid time off and holidays

Tuition assistance

Ability to make an impact in the communities we serve

At Shady Grove Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values - Empathy, Patient Focus, Integrity, Commitment, and Compassion (EPICC) – guide us daily to work hard and enjoy what we do. We’re committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team!

To learn more about our company and culture, visit here.

How To Get Started:

To have your resume reviewed by someone on our Talent Acquisition team, click on the “Apply” button. Or if you happen to know of someone who might be interested in this position, please feel free to share the job description by clicking on an option under “Share This Job” at the top of the screen.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.