Assistant Office Supervisor

Shady Grove Fertility; Atlanta (GA); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Assistant Office Supervisor to join a dynamic team in a fast-paced environment. This role offers the chance to make a meaningful impact by delivering exceptional patient care in the fertility sector. Responsibilities include managing office operations, supervising staff, and ensuring compliance with company policies. With a commitment to personal and professional growth, this position provides an opportunity to thrive in a supportive atmosphere. Join a practice that values empathy and integrity, and be part of a mission that truly changes lives.

Benefits

Competitive pay + bonus

Comprehensive training

Medical, dental, vision, and 401(k) matching

Generous paid time off and holidays

Tuition assistance

Impact in communities served

Qualifications

• 3+ years of healthcare experience with supervisory responsibilities.
• Strong financial background with budgeting and accounting skills.

Responsibilities

• Manage office operations, ensuring patient satisfaction and quality care.
• Supervise staff, conduct training, and oversee performance evaluations.

Skills

Leadership

Interpersonal Skills

Communication Skills

Conflict Resolution

Team Building

Customer Service

Financial Management

Healthcare Knowledge

Education

Associate’s Degree in Business Administration

Bachelor’s Degree (preferred)

Tools

MS Office Suite

Job description

Enjoy what you do while contributing to a company that makes a difference in people’s lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward.

If you're an Assistant Office Supervisor looking for a new opportunity to work in a fast-paced, professional environment where your talent contributes to changing people’s lives, then we want to talk to you. This position requires collaborating with physicians, other medical providers, and patients by providing expert care and service for fertility treatments.

We are currently seeking candidates for a full-time Assistant Office Supervisor to work in our fast-paced Buckhead, GA office. The schedule is Monday - Friday 8a-4:30p.

How You’ll Contribute:

1. Provides management and direction for the offices in all areas of local operations including employee supervision, training and development, patient satisfaction, quality assurance, financial integrity of the assigned site, and facility appearance & maintenance.
2. Works alongside the administrative team, assisting in insurance verifications, authorizations, scheduling and other office duties as needed.
3. Routinely travels amongst office locations approximately 50% of work time.
4. Organizes the responsibilities of assigned staff to increase efficiency and best utilize the staff’s skills and abilities.
5. Coordinates and facilitates the effective delivery of patient services within the assigned work area by regularly monitoring patient flow and program operations.
6. Works in close collaboration with the Office Supervisor and other members of the management team to promote open communication to help ensure the delivery of the highest quality care to all patients and to facilitate revenue growth for the Practice.
7. Ensures that employees are compliant with the Company policies.
8. Sets goals for assigned staff and motivates staff to accomplish the goals.
9. Provides backup support to Office Supervisor, assisting in overseeing and redirecting assigned staff as needed to improve operational efficiencies and service delivery.
10. Writes and administers performance appraisal evaluations for assigned staff.

What You'll Bring:

1. Associate’s degree in business administration or other relevant field required; Bachelor’s degree strongly preferred.
2. Minimum 3 years’ experience in healthcare industry.
3. Prior Supervisory/Management experience and demonstrated leadership qualities. Experience managing a team of people for maximum performance.
4. Prior experience with insurance verifications, authorizations, scheduling, and other front office duties.
5. Strong computer proficiency including experience with MS Office Suite.
6. Financial background & prior experience such as a background with developing and maintaining budgets and general accounting.
7. Ability to work as part of a multi-disciplinary team and promote team building.
8. Excellent interpersonal skills and ability to build and maintain effective working relationships.
9. Excellent communication skills.
10. Demonstrated expertise in continuous quality improvement, customer service, and team building.
11. Strong conflict resolution skills.
12. Must have a high bias for action and thoroughness, and ability to cultivate a high level of team synergy.

More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.

What We Offer:

1. Competitive pay + bonus
2. Comprehensive training
3. Medical, dental, vision, and 401(k) matching
4. Generous paid time off and holidays
5. Tuition assistance
6. Ability to make an impact in the communities we serve

At Shady Grove Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values - Empathy, Patient Focus, Integrity, Commitment, and Compassion (EPICC) – guide us daily to work hard and enjoy what we do. We’re committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team!

How To Get Started:

To have your resume reviewed by someone on our Talent Acquisition team, click on the “Apply” button. Or if you happen to know of someone who might be interested in this position, please feel free to share the job description by clicking on an option under “Share This Job” at the top of the screen.