Assistant Office Supervisor

US Fertility; Atlanta (GA); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a compassionate and dynamic team as an Assistant Office Supervisor in a leading fertility center. This role offers the unique opportunity to make a significant impact in people's lives while managing office operations, supervising staff, and ensuring exceptional patient care. With a fast-paced environment and a focus on teamwork, you'll collaborate closely with medical professionals to enhance service delivery and patient satisfaction. Enjoy competitive pay, comprehensive benefits, and the chance to grow within a company that values empathy and integrity. If you're ready to take your career to the next level, this position is perfect for you.

Benefits

Competitive Pay

Comprehensive Training

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Matching

Paid Time Off

Tuition Assistance

Qualifications

• 3+ years experience in healthcare with supervisory skills.
• Strong computer skills and experience in scheduling and insurance.

Responsibilities

• Manage office operations and supervise staff for efficiency.
• Coordinate patient services and ensure quality care delivery.

Skills

Healthcare Management

Insurance Verifications

Scheduling

Interpersonal Skills

Team Building

Conflict Resolution

Computer Skills

Quality Improvement

Education

Associate's Degree in Business Administration

Bachelor's Degree in Relevant Field

Tools

MS Office

Job description

Join to apply for the Assistant Office Supervisor role at US Fertility.

Get AI-powered advice on this job and more exclusive features.

Enjoy what you do while contributing to a company that makes a difference in people’s lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward.

If you're an Assistant Office Supervisor looking for a new opportunity to work in a fast-paced, professional environment where your talent contributes to changing people’s lives, then we want to talk to you. This position requires collaborating with physicians, other medical providers, and patients by providing expert care and service for fertility treatments.

We are currently seeking candidates for a full-time Assistant Office Supervisor to work in our fast-paced Buckhead, GA office. The schedule is Monday - Friday 8a-4:30p.

How You’ll Contribute:

1. Provides management and direction for the offices in all areas of local operations including employee supervision, training and development, patient satisfaction, quality assurance, financial integrity of the assigned site, and facility appearance & maintenance.
2. Works alongside the administrative team, assisting in insurance verifications, authorizations, scheduling, and other office duties as needed.
3. Routinely travels amongst office locations approximately 50% of work time.
4. Organizes the responsibilities of assigned staff to increase efficiency and best utilize their skills and abilities.
5. Coordinates and facilitates the effective delivery of patient services within the assigned work area by monitoring patient flow and program operations.
6. Works in close collaboration with the Office Supervisor and other management team members to promote open communication, ensure high-quality patient care, and facilitate revenue growth.
7. Ensures employee compliance with company policies.
8. Sets goals for staff and motivates them to achieve these goals.
9. Provides backup support to the Office Supervisor, assisting in overseeing staff to improve operational efficiencies and service delivery.
10. Writes and administers performance appraisals for staff.

What You'll Bring:

1. Associate’s degree in business administration or relevant field required; Bachelor’s preferred.
2. Minimum 3 years’ experience in the healthcare industry.
3. Prior supervisory/management experience and leadership qualities.
4. Experience with insurance verifications, authorizations, scheduling, and front office duties.
5. Strong computer skills, including MS Office.
6. Financial experience, including budgeting and accounting.
7. Ability to work in a team and promote team building.
8. Excellent interpersonal and communication skills.
9. Experience in quality improvement, customer service, and conflict resolution.
10. High bias for action, thoroughness, and ability to foster team synergy.

What We Offer:

1. Competitive pay + bonus.
2. Comprehensive training.
3. Medical, dental, vision, and 401(k) matching.
4. Paid time off and holidays.
5. Tuition assistance.
6. Opportunity to impact the communities we serve.

Our core values—Empathy, Patient Focus, Integrity, Commitment, and Compassion (EPICC)—guide our daily work. We promote growth and internal advancement, making this an ideal time to join us.

To learn more about our company and culture, visit our website.

How To Get Started:

Click the “Apply” button to have your resume reviewed by our Talent Acquisition team. Or share this opportunity with someone who might be interested by clicking “Share This Job” at the top of the screen.