Assistant Office Manager - Operations & Shipping Lead

Caviar & Caviar USA; Fort Lauderdale (FL); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Paid Time Off (PTO)

Employee Discounts on Sasanian Caviar

Growth and Advancement Opportunities

Job summary

Sasanian Caviar in Fort Lauderdale is seeking an organized Assistant Office Manager to oversee daily operations at our Fort Lauderdale headquarters. This role focuses on office efficiency, customer service excellence, and coordinating shipping across departments.

You will manage UPS shipments, prepare shipping documents, generate reports in QuickBooks and Excel, and support leadership on special projects. The ideal candidate has a Bachelor's degree, 2+ years in office management, and is ready to

Qualifications

• Bachelor's degree required.
• Minimum 2 years of office management or operations experience preferred.
• Working knowledge of QuickBooks and MS Office.
• Strong leadership, organizational and communication skills.
• Reliable on-site presence at Fort Lauderdale office.

Responsibilities

• Assist in managing the daily operations of the office to ensure efficiency and organization.
• Coordinate administrative functions across multiple departments.
• Oversee processing, verification, and invoicing of customer orders for accuracy.
• Manage customer order confirmations and ensure shipping information is accurate prior to dispatch.
• Oversee all UPS Overnight shipments from pickup through final delivery and resolve issues.
• Communicate with UPS to resolve shipping issues and ensure timely deliveries.
• Ensure customers receive timely shipment updates and oversee replacement shipments when necessary.
• Prepare shipping documentation, including AWBs and related paperwork.
• Maintain high standard of customer service via phone and email.
• Supervise daily office communications to ensure professionalism and prompt responses.
• Coordinate with carriers, vendors, and customers for efficient logistics operations.
• Generate operational reports using QuickBooks and Microsoft Excel.
• Maintain accurate office records and inventory documentation.
• Identify and implement solutions to improve workflow.
• Address and resolve customer service, shipping and operational issues proactively.
• Support leadership with administrative initiatives and projects.
• Foster a professional, organized, team-oriented office environment.

Skills

Leadership

Communication

Organization

Customer Service

Problem Solving

Education

Bachelor's degree

Tools

QuickBooks

Excel

Microsoft Office

Job description

Sasanian Caviar in Fort Lauderdale is seeking an organized Assistant Office Manager to oversee daily operations at our Fort Lauderdale headquarters. This role focuses on office efficiency, customer service excellence, and coordinating shipping across departments.

You will manage UPS shipments, prepare shipping documents, generate reports in QuickBooks and Excel, and support leadership on special projects. The ideal candidate has a Bachelor's degree, 2+ years in office management, and is ready to