Assistant Office Manager - Growth & Community Banking

Wilson Bank & Trust; Oregon; On-site; USD 45,000 - 65,000; Full time

Job summary

Wilson Bank & Trust is seeking an Assistant Office Manager to support daily bank office operations, ensuring deposits compliance and delivering excellent customer service. The role involves assisting in staff coaching, driving sales/service goals, and serving as the go-to contact for deposit products and procedures.

You will collaborate with the Office Manager across 32 locations, managing workflow, balancing customer needs, and upholding bank policies while promoting a positive,

Qualifications

• High School diploma or GED required.
• 1 year of retail banking experience.
• 1 year of management or supervisory experience preferred.
• Proficiency in Microsoft Office Suite and other standard software applications.
• Ability to work Saturdays on a rotating basis.

Responsibilities

• Assist Office Manager with overall operations of the bank office.
• Maintain deposit operations and ensure regulatory compliance.
• Serve as point of contact for team on deposit products and procedures.
• Perform Customer Service Representative and Personal Banker duties as needed.
• Assist customers with online banking and mobile apps.
• Lead office sales and service efforts to reach performance goals.
• Coach and develop team members to deliver excellent service.

Skills

Verbal communication

Written communication

Interpersonal skills

Critical thinking

Problem solving

Time management

Organization

Customer service

Team collaboration

Self-motivation

Education

High School diploma or GED

Tools

Microsoft Office Suite

Job description

Wilson Bank & Trust is seeking an Assistant Office Manager to support daily bank office operations, ensuring deposits compliance and delivering excellent customer service. The role involves assisting in staff coaching, driving sales/service goals, and serving as the go-to contact for deposit products and procedures.

You will collaborate with the Office Manager across 32 locations, managing workflow, balancing customer needs, and upholding bank policies while promoting a positive,