Assistant Office Manager

Aspen Dental; Panama City Beach (FL); On-site; USD 24,796 - 31,684; Full time

Benefits offered by this job

Generous benefits package

Paid time off

Health insurance

401(k) savings plan with match

Free Continuing Education (CE)

Job summary

A leading dental service organization in Panama City Beach is seeking a Supervisor to manage front office tasks. The ideal candidate will have strong communication skills and a high school diploma; a college degree is preferred. This role involves providing excellent patient service, overseeing scheduling, and collaborating with the dental team. With a generous benefits package and a supportive culture, this is an excellent opportunity for professional growth in a dynamic environment.

Qualifications

• Strong communication and interpersonal skills to build rapport with patients.
• Ability to leverage data and demonstrate analytical thinking.

Responsibilities

• Provide superior patient service with compassion and care.
• Work collaboratively with the dental team to ensure exceptional care.
• Supervise and reinforce daily tasks of the non-clinical team.
• Oversee scheduling and confirming patient appointments.

Skills

Strong communication skills

Interpersonal skills

Analytical thinking

Education

High school diploma or equivalent

College degree preferred

Job description

At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Supervisor, which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and positively affect patients’ lives.

Job Type

• Full-time

Compensation

• $18 - $23 / Hour
• Report Card Bonus - Up to $300/ month
• Quarterly bonus potential

Benefits

• A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
• Career development and growth opportunities to support you at every stage of your career
• A fun and supportive culture that encourages collaboration and innovation
• Free Continuing Education (CE) through TAG U

How You’ll Make a Difference

As a Supervisor you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you’ll participate in an eight-week training program to succeed in your role.

Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.

Work collaboratively with other members of the dental team to provide exceptional patient care.

Consult with patients on treatment options provided by the clinical team, verify insurance payment and collection, and ensure high-quality of care.

Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team.

Review data day to day to evaluate the impact on the practice.

Oversee scheduling and confirming patient appointments.

Verify insurance payment, collection, balance nightly deposits, and credit card processing.

Additional tasks assigned by the Manager.

Preferred Qualifications

High school diploma or equivalent; college degree preferred.

Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.

Demonstrate analytical thinking; place a premium on leveraging data.