Assistant Office Manager

The Aspen Group; Jacksonville (FL); On-site; USD 54,443,000 - 65,904,000; Full time

Benefits offered by this job

Report Card Bonus up to $300/month

Quarterly bonus potential

Paid time off

Health, dental, vision

401(k) with match

Continuing Education (CE)

Job summary

Aspen Dental is hiring an Assistant Dental Office Manager, called an Operations Lead, to oversee daily front office duties and support a consultative, patient-centric practice. The role includes an eight-week training program and collaboration with the dental team to deliver high-quality care.

Compensation ranges from $19 to $23 per hour, with bonuses such as a monthly report card bonus and quarterly bonus potential, plus a full benefits package and ongoing career development.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
• Demonstrate analytical thinking; place a premium on leveraging data.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Work collaboratively with other members of the dental team to provide exceptional patient care.
• Consult with patients on treatment options provided by the clinical team, verify insurance payment and collection ensure high-quality of care.
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team.
• Review data day to day to evaluate the impact on the practice.
• Oversee scheduling and confirming patient appointments.
• Verify insurance payment, collection, balance nightly deposits, and credit card processing.
• Additional tasks assigned by the Manager.

Skills

Communication

Teamwork

Data analysis

Customer service

Education

High school diploma or equivalent

Job description

At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Assistant Dental Office Manager , which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and positively affect patients’ lives.

Job Type:

Full-time

$19 - $23 / Hour

PLUS

• Report Card Bonus - Up to $300/ month
• Quarterly bonus potential

At Aspen Dental, we put You First. We offer:

• A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
• Career development and growth opportunities to support you at every stage of your career
• A fun and supportive culture that encourages collaboration and innovation
• Free Continuing Education (CE) through TAG U

How You’ll Make a Difference

As an Assistant Dental Office Manager, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you’ll participate in an eight-week training program to succeed in your role.

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Work collaboratively with other members of the dental team to provide exceptional patient care
• Consult with patients on treatment options provided by the clinical team, verify insurance payment and collection ensure high-quality of care
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
• Review data day to day to evaluate the impact on the practice
• Oversee scheduling and confirming patient appointments
• Verify insurance payment, collection, balance nightly deposits, and credit card processing
• Additional tasks assigned by the Manager

Preferred Qualifications

High school diploma or equivalent; college degree preferred

Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds

Demonstrate analytical thinking; place a premium on leveraging data