Assistant to the Manager

Aspen Dental; DeLand (FL); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Paid time off

Health dental vision

401(k) with match

Career development

CE through TAG U

Job summary

Aspen Dental is seeking a Supervisor (Operations Lead) in Florida to manage daily front office tasks, train staff, and ensure exceptional patient experiences.

You will participate in an eight-week training program, report to the Manager, and collaborate with the dental team to verify insurance, schedule appointments, and support a culture of service excellence.

Qualifications

• High school diploma or equivalent required.
• College degree preferred.
• Strong communication and interpersonal skills.
• Analytical thinking and data-driven approach.

Responsibilities

• Supervise daily front office tasks and duties.
• Oversee scheduling and patient appointments.
• Verify insurance payments and collections.
• Assist in training and guiding non-clinical staff.
• Review daily data to assess practice performance.

Skills

Customer service

Communication

Interpersonal skills

Analytical thinking

Education

High school diploma or equivalent

College degree preferred

Job description

At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Supervisor, which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and positively affect patients’ lives.

Job Type:

Full-time

$20 - $24 / Hour

PLUS

• Report Card Bonus - Up to $300/ month
• Quarterly bonus potential

At Aspen Dental, we put You First. We offer:

• A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
• Career development and growth opportunities to support you at every stage of your career
• A fun and supportive culture that encourages collaboration and innovation
• Free Continuing Education (CE) through TAG U

How You’ll Make a Difference

As a Supervisor, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you’ll participate in an eight-week training program to succeed in your role.

Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards

Work collaboratively with other members of the dental team to provide exceptional patient care

Consult with patients on treatment options provided by the clinical team, verify insurance payment and collection ensure high-quality of care

Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team

Review data day to day to evaluate the impact on the practice

Oversee scheduling and confirming patient appointments

Verify insurance payment, collection, balance nightly deposits, and credit card processing

Additional tasks assigned by the Manager

Preferred Qualifications

High school diploma or equivalent; college degree preferred

Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds

Demonstrate analytical thinking; place a premium on leveraging data