Assistant Office Administrator

Psyche Registry Services Llc; Los Angeles (CA); On-site; USD 28,929 - 31,684; Full time

Benefits offered by this job

Fully paid health insurance during probation

7 paid holidays

Accrued sick time

Paid time off (PTO)

Job summary

Psyche Registry Services Llc in Los Angeles is seeking an Assistant Office Administrator to support mental health services through scheduling appointments, managing referrals, and assisting with administrative tasks. The position requires strong organizational skills, attention to detail, and proficiency in Microsoft Office and Google Workspace. The role offers a full-time schedule with benefits including health insurance and paid time off. Candidates with a background in healthcare and strong communication skills are encouraged to apply.

Qualifications

• Previous experience in administrative, healthcare, mental health, or legal/records support roles.
• Strong customer service and communication skills.
• Proficient in Microsoft Office and/or Google Workspace.
• Knowledge of HIPAA compliance and handling confidential information.
• Excellent attention to detail and ability to multitask in a fast-paced environment.
• Professional phone and email etiquette.

Responsibilities

• Schedule and coordinate appointments between patients and providers.
• Process and manage referrals from partner companies.
• Assist with psychological evaluations and treatment sessions.
• Support administrative needs related to legal documentation.
• Maintain accurate and confidential records.
• Communicate professionally with patients and providers.
• Perform general administrative tasks including data entry.
• Ensure compliance with HIPAA and confidentiality standards.

Skills

Administrative experience

Customer service

Communication skills

Microsoft Office proficiency

Google Workspace proficiency

HIPAA knowledge

Attention to detail

Multitasking ability

Professional email etiquette

Job description

Assistant Office Administrator

Psyche Registry Services (PRS) Pay: $21/hour. Will be increased to $23/hr after completing the 1month training/3 month probation period Employment Type: Full-Time Schedule: Monday–Friday, choose either 8:30 AM–5:30 PM or 9:00 AM–6:00 PM Location: In-office

About Us

Psyche Registry Services (PRS) is a mental health–focused organization. Our team supports psychological and therapeutic services by coordinating care between patients, providers, and referral partners. Through our administrative services team, we manage scheduling, referrals, records, and communication to ensure evaluations and treatment services are delivered accurately, confidentially, and with professionalism.

Position Overview

The Assistant Office Administrator plays a key role in supporting psychological and mental health services by coordinating appointments, managing referrals, and assisting with administrative processes related to evaluations, treatment sessions, and legal documentation. This position requires strong organization, attention to detail, and a professional, patient-focused approach.

Preferred Qualifications

• Previous experience in administrative, healthcare, mental health, or legal/records support roles
• Strong customer service and communication skills
• Proficiency with Microsoft Office and/or Google Workspace
• Knowledge of HIPAA compliance and handling confidential information
• Excellent attention to detail and ability to multitask in a fast-paced environment
• Professional phone and email etiquette

Key Responsibilities

• Schedule and coordinate appointments between patients and providers
• Process and manage referrals from partner companies
• Assist with psychological evaluations and treatment sessions, including but not limited to psychotherapy and EMDR sessions
• Support administrative needs related to depositions, subpoenas, and records submissions
• Maintain accurate and confidential patient and provider records
• Communicate professionally with patients, providers, and referral partners via phone and email
• Perform general administrative tasks including data entry, document management, and filing
• Ensure compliance with HIPAA and confidentiality standards

Schedule & Benefits

• Full-time, Monday–Friday
• Choice of schedule: 8:30 AM–5:30 PM or 9:00 AM–6:00 PM
• Fully paid health insurance during probationary period (3 months). Once the probationary period ends, insurance payment will be 70% PRS and 30% you.
• 7 paid holidays
• Accrued sick time
• PTO