Assistant Nurse Operations Manager

Baptist Health; Homewood (AL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical

Dental

Vision

403(b) Retirement Savings Plan w/match

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Paid Time Off (up to 5 weeks to start)

Life Insurance

Extended Leave Plan (ELP)

Family Care

Tuition reimbursement & monthly loan-s

ALL benefits start on day one

Job summary

Baptist Health Brookwood Hospital is seeking an Assistant Nurse Operations Manager to oversee a designated unit/department, guiding nursing practice and administrative operations. You will collaborate with the Nursing Operations Manager on customer experience, budgetary performance, HR activities, and quality outcomes.

Our team emphasizes collaboration, innovation, and dedication, with comprehensive benefits starting on day one.

Qualifications

• Lead and oversee nursing practice within designated unit/department.
• Coordinate with Nursing Operations Manager on unit operations and patient care.
• Strong focus on customer experience, quality outcomes, and staff development.

Responsibilities

• Shared 24/7 accountability with Nursing Operations Manager.
• Participates in recruitment and selection of new team members.
• Coordinates with HR on corrective action and career advancement.
• Investigates event reports and provides feedback to leadership and staff.
• Oversees staff schedules to ensure proper coverage.
• Maintains patient flow and strives for expected outcomes.
• Performs nurse leader rounds to identify variances from best practice.
• Leads process/quality improvement initiatives to improve outcomes.
• Ensures customer experience is upheld and provides service recovery when needed.
• Interfaces with patients and families to coordinate nursing activities.
• Leads staff meetings and huddles; demonstrates ownership of unit outcomes.
• Performs direct patient care as required to meet operational needs.
• Maintains confidentiality and professional conduct.

Job description

Position Summary

The Assistant Nurse Operations Manager (ANOM) is responsible for the management of their designated unit/department, including nursing practice and administrative oversight of the area. In conjunction with the Unit/Department Nursing Operations Manager, the ANOM provides guidance and direction on all aspects of unit operations including customer experience, budgetary performance, human resources activities, shared leadership, and quality outcomes.

At Baptist Health, our mission is to improve the health and quality of life for the individuals and communities we serve.

Baptist Health Brookwood Hospital offers great NEW competitive pay and benefits!

• Medical, Dental, Vision
• 403(b) Retirement Savings Plan w/matching
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Paid Time Off (up to 5 weeks to start)
• Life Insurance
• Extended Leave Plan (ELP)
• Family Care (childcare, elder care, pet care)
• Educational Benefits including tuition reimbursement & monthly payments to help pay down any graduated school debt
• ALL benefits start on day one!

Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you. Section 1557 Non-Discrimination The Office for Civil Rights (OCR) enforces Section 1557 of the Affordable Care Act (Section 1557), which prohibits discrimination on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, gender identity, and sex characteristics), in covered health programs or activities. 42 U.S.C. 18116. Company is committed to diversity and inclusion. We are an equal opportunity employer including veterans and people with disabilities.

Responsibilities

• Shared 24/7 accountability with Nursing Operations Manager
• Participates in the recruitment and selection of new team members for the unit through interviews, peer selection, and evaluation of candidates.
• Coordinates with the Unit/Department Nursing Operations Manager and Human Resources as indicated on corrective action, progressive discipline, and career advancement.
• Investigates event reports and provides feedback to both Unit/Department Nursing Operations Manager and team members.
• Oversight of schedules for the unit to ensure the proper mix of staff are available each shift to provide appropriate patient care.
• Maintains oversight of patient flow and intervenes as indicated to achieve expected outcomes.
• Performs Nurse Leader rounds and reviews, to identify variance from nursing best practice and regulatory or hospital standards.
• Participates in process/quality improvement initiatives to improve outcomes and standard work.
• Ensures the customer experience is upheld by all team members on shift and provides service recovery to patients and their families as needed.
• Interfaces with patients and families to provide instruction, promote participation in patient care, and to coordinate nursing activities.
• Participates and/or leads staff meetings, GEMBA board, or huddles; demonstrates ownership of unit and outcomes.
• Performs direct patient care activities as required to meet operational needs.
• Possesses excellent interpersonal skills and ability to work in a team environment.
• Respects the rights and privacy of others and holds staff member information in strict confidence.
• Ensures incident reports are completed appropriately and follows up with event reports as needed.
• Maintains reasonably regular, punctual attendance consistent with Baptist Health policies, the ADA, FMLA and other federal, state, and local standards.
• Maintains compliance with all Baptist Health policies and procedures.
• Leadership Expresses ideas clearly and effectively in verbal and written communication to team members and groups. Advocates on behalf of the nursing staff to represent the concerns of patients, families, and staff. Implements strategies that promote education, health, and safety. Fosters diversity, equity, and inclusion. Demonstrates collaborative and collegial relationship skills, engages staff in decision-making, and exhibits effective conflict resolution skills. Role models professional behaviors and serves as a mentor to coach team members and colleagues. Promote a safe working environment; support and/or coordinate any follow-up related to WPV occurrences.
• Human Resource Management Manages various human resources functions including recruitment/selection process, retention, supervision, coaching and productivity. Assists with the clinical evaluation of team members, completes written clinical performance evaluations, and conducts timely team member assessments. Ensures compliance with certifications, licenses, and required education for team members. Influences team members to enhance their abilities and promote professional development.
• Appropriate Clinical Practice Knowled