Assistant Manager Trainee

Platinum Coastal Group; Town of Florida (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Platinum Coastal Group in New York is seeking an entry-level on-site position focused on building foundational leadership through hands-on customer service, daily operations, and team support. This role emphasizes face-to-face interaction with customers, clients, and onsite coworkers rather than behind-the-scenes work, offering growth through coaching and problem-solving in a fast-paced environment.

Ideal candidates are personable, dependable, organized, and coachable, with transferable

Qualifications

• Strong entry-level candidate should be personable and dependable, able to communicate professionally in a fast-moving environment.
• Transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people-facing work may be relevant.

Responsibilities

• Learn daily operations alongside onsite leaders
• Assist customers and support team members
• Help coordinate shift priorities and routine workflow
• Develop communication, coaching, and problem-solving skills

Skills

customer service

communication

leadership

Job description

Why the role exists: This entry-level position develops foundational leadership skills through hands-on experience in customer service, daily operations, and team support. This is active, relationship-oriented work. This is an on-site position with regular face-to-face interaction. The role is designed for someone comfortable working directly with customers, clients, members, community participants, partners, or onsite coworkers rather than working exclusively behind the scenes.

• Learn daily operations alongside onsite leaders
• Assist customers and support team members
• Help coordinate shift priorities and routine workflow
• Develop communication, coaching, and problem-solving skills

Success in the role: A strong entry-level candidate is personable, dependable, comfortable starting conversations, organized, coachable, and able to communicate professionally in a fast-moving environment. Related experience can be helpful, but transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people-facing work may also be relevant. Skills: customer service,communication,leadership