Management Trainee

Platinum Coastal Group; Waukesha (WI); On-site; USD 21,000 - 26,000; Full time

Job summary

Platinum Coastal Group in Wisconsin is seeking an entry-level team member to gain hands-on leadership experience in customer service and daily operations. This on-site role emphasizes face-to-face interactions with customers, clients, and onsite coworkers to support a collaborative work environment.

You will learn operations with onsite leaders, assist customers and teammates, and help coordinate shift priorities and routine workflow while developing communication and problem-solving skills.

Qualifications

• A strong entry-level candidate is personable, dependable, organized and coachable.
• Able to communicate professionally in a fast-moving environment.
• Transferable experience from retail, hospitality or customer service is helpful.

Responsibilities

• Learn daily operations alongside onsite leaders.
• Assist customers and support team members.
• Help coordinate shift priorities and routine workflow.

Skills

management

operations

customer engagement

Job description

Why the role exists:

This entry-level position develops foundational leadership skills through hands-on experience in customer service, daily operations, and team support.

This is active, relationship-oriented work.

This is an on-site position with regular face-to-face interaction. The role is designed for someone comfortable working directly with customers, clients, members, community participants, partners, or onsite coworkers rather than working exclusively behind the scenes.

• Learn daily operations alongside onsite leaders
• Assist customers and support team members
• Help coordinate shift priorities and routine workflow
• Develop communication, coaching, and problem-solving skills

Success in the role:

A strong entry-level candidate is personable, dependable, comfortable starting conversations, organized, coachable, and able to communicate professionally in a fast-moving environment. Related experience can be helpful, but transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people-facing work may also be relevant.

Skills: management,operations,customer engagement