Assistant Manager - Sailmaker Restaurant

Hyatt Hotels Corporation; Arlington, Northern (VA, KY); Hybrid; USD 47,000 - 65,000; Full time

Benefits offered by this job

12 complimentary nights of accomod =?

Discounted accommodation for staff and

Rewards and recognition programs

Learning and development opportunities

Complimentary dry cleaning for workAtt

Discounted city parking

International career opportunities

Job summary

Hyatt Hotels Corporation is seeking an Assistant Manager for Sailmaker Restaurant in Sydney. The role involves leading a 272-seat dining operation, overseeing service delivery, and guiding training to exceed guest expectations.

Ideal candidates have hotel/venue leadership experience, a passion for service, and strong communication skills. NSW RSA and Australian work rights are required; rotating weekend rosters apply.

Qualifications

• Experience leading a large hotel/venue.
• Passionate about delivering excellent service.
• Hands-on leadership style, motivating a team.
• Strong knowledge of food and beverage service standards.
• Thrives in a fast-paced, high-pressure environment with multitasking.
• Excellent interpersonal and communication skills.
• NSW RSA certification and unrestricted Australian work rights.

Responsibilities

• Provide day-to-day leadership and supervision of restaurant staff.
• Coordinate all aspects of the restaurant's operations from start to finish.
• Oversee training and development of team members.
• Ensure compliance with hotel policies and HACCP procedures.
• Liaise with other hotel departments to deliver seamless service.
• Handle guest inquiries and resolve complaints professionally.

Skills

Leadership

Customer service

Communication

Training & development

Tools

HACCP knowledge

Job description

Close Inclusive Collection Job Postings Notification

\"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally.\"

Assistant Manager - Sailmaker Restaurant

AU - NS - Sydney

Bars/Restaurants/Outlets

Hourly/Entry Level Employee

Full-time

Local

Summary

At Hyatt, there’s a home for every stage of your career. We nurture curiosity and will help you learn new skills that support your personal and professional development. Here, doors are meant to be opened and horizons expanded. With us, you’ll discover a career you didn’t know existed. We continue to strive on building a safe, respectful and inclusive culture for our team members, guests, clients and community.

We are on the lookout for a Full Time Assistant Manager to join our flagship Sailmaker restaurant.

As Australia’s largest premium hotel, the hotel boasts 878 guestrooms, multiple dining experiences and event spaces. The hotel offers more than 3,700sq m of sleek meeting and event space in the heart of the city featuring two spacious ballrooms with views of Darling Harbour and 22 additional meeting rooms.

Benefits for working with Hyatt include:

• After 90 days of service, 12 complimentary nights of accommodation globally with Hyatt (T&Cs apply)


• Discounted accommodation for associates as well as friends and family


• Reward and recognition programs


• Learning and development opportunities


• Complimentary dry cleaning for work attire


• Discounted city parking


• The opportunity to join an international group with endless career opportunities

The Role:

The Sailmaker is a large, 272-seat dining destination with views of Darling Harbour. The Restaurant serves an incredible buffet breakfast that would rival the best in Sydney, as well as la carte dinner menu spotlighting modern and native Australian ingredients

Working closely with and under the guidance our Restaurant and Bar Manager, you will be responsible for overseeing the operation of restaurant service and ensuring all elements are executed smoothly and seamlessly. This will be achieved with day-to-day supervision of associates and supporting their training and development, as well as striving to exceed guest expectations and delivering exceptional experiences.

Responsibilities Include:

• The day-to-day leadership, supervision and management of associates


• Co-ordination of all aspects of the departments operation to ensure a seamless flow from beginning to end


• Manage the initial and ongoing training and development of all team members.


• Ensuring all Hotel and HACCP policies & procedures are followed


• Liaising and fostering collaborative working relationships with key departments across the Hotel


• Handling client queries and complaints with professionalism, concern and understanding

Our Ideal Candidate will possess:

• Management experience in in a large hotel/venue – exposure to both buffet and la carte dining highly preferred advantageous


• Passionate and focused on delivering excellent service


• Hands on leadership style, with ability to support and motivate team


• Strong understanding of food and beverage service standards and hospitality best practices.


• The ability to thrive in a fast paced and high-pressure environment whilst multi-tasking


• Highly organised, with capacity to prioritise tasks on the fly


• Excellent interpersonal, communication, and problem-solving skills.


• A valid NSW RSA


• Unrestricted, valid Australian working rights, with the availability to work a rotating roster including weekends

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