Assistant Manager - Retail Sales & Customer Experience

Rent-A-Center; City of Rome (NY); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off

401(k) Matching

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Job summary

Rent-A-Center is hiring for an in-store role focused on providing access to high-quality goods that improve customers' lives. You will perform meaningful work and help customers through the rental process with a friendly, home-like service approach.

Key duties include driving sales through rental agreements, delivering white-glove customer service, handling deliveries and pickups, and maintaining an inviting, organized store. A strong emphasis on communication and teamwork supports success.

Qualifications

• 1-3 years of retail/customer service, sales, or collections experience
• High school diploma or equivalent
• Must be at least 18 years of age
• Valid state driver's license and good driving record -- You WILL be driving the company vehicles
• Ability to lift and move product such as furniture, electronics, and appliances
• Great communication and customer service skills

Responsibilities

• Sales: Responsible for sales growth through completed rental agreements and prospecting new business and customers
• Customer Service: Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's homes
• Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures
• Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind

Skills

Retail experience

Customer service

Sales

Communication skills

Education

High school diploma or equivalent

Job description

Rent-A-Center is hiring for an in-store role focused on providing access to high-quality goods that improve customers' lives. You will perform meaningful work and help customers through the rental process with a friendly, home-like service approach.

Key duties include driving sales through rental agreements, delivering white-glove customer service, handling deliveries and pickups, and maintaining an inviting, organized store. A strong emphasis on communication and teamwork supports success.