Assistant Manager (Restaurant Operations) - Big Woods Speedway

Big Woods Restaurants; Speedway (IN); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO

401(k) after one year of employment

Cell Phone Stipend

Employee Meal Discounts

Merchandise Discounts

Growth and Advancement Opportunities

Job summary

Big Woods Restaurants in Speedway, IN is seeking an Assistant Manager to help lead daily operations, coach team members, and ensure guest experiences meet our standards in a fast‑paced setting.

You will partner with the General Manager to manage shifts, training, scheduling, and inventory while delivering exceptional hospitality and upholding brand integrity across Indiana’s growing hospitality group.

Qualifications

• 2+ years of restaurant leadership, supervisory, or management experience.
• Strong leadership, coaching, and team-building skills.
• Outstanding customer service and conflict-resolution abilities.
• Experience with POS systems and restaurant technology.
• Strong organizational and multitasking capabilities.
• Excellent verbal and written communication skills.
• Knowledge of food safety standards and health regulations.
• Ability to work evenings, weekends, and holidays as business needs require.

Responsibilities

• Assist with daily restaurant operations and shift execution.
• Lead team training, onboarding, and development initiatives.
• Coach and motivate front-of-house and back-of-house staff.
• Support scheduling, staffing levels, and performance reviews.
• Ensure guest satisfaction and uphold brand standards.
• Monitor compliance with health regulations and safety protocols.
• Contribute to inventory control, ordering, and cost management.
• Participate in reporting, meetings, and business planning.

Skills

Restaurant leadership

Staff development

Customer service

POS systems

Communication

Food safety

Scheduling

Job description

Assistant Manager (Restaurant Operations) - Big Woods Speedway

Location: Big Woods Speedway - Speedway, IN
Job Type: Full-Time
Industry: Restaurant Management | Hospitality | Food & Beverage | Guest Services

Join the Big Woods Family

At Big Woods Restaurants, we believe great food, local craft beverages, and genuine hospitality create unforgettable experiences. What started as a single Indiana restaurant has grown into a family of eight locations across the state, including our exciting Big Woods Speedway location. As part of the Big Woods family, you’ll work alongside our sister companies, Hard Truth Distilling Co., Hard Truth Restaurant, and Quaff ON! Brewing Co., helping us showcase the best of Indiana hospitality, craft beverages, and Midwestern-inspired cuisine.

We’re seeking a passionate, hands‑on Assistant Restaurant Manager to help lead daily operations, develop team members, and deliver exceptional guest experiences. This is an excellent opportunity for experienced restaurant leaders looking to advance their hospitality management career in a fast‑paced, guest‑focused environment.

Why Join Big Woods Speedway?

• Growing Indiana‑based hospitality company
• Career advancement opportunities within multiple restaurant concepts
• High‑energy, team‑oriented environment
• Competitive benefits package
• Employee discounts on food, beverages, and merchandise
• Opportunity to work with award‑winning craft beer and spirits brands

Position Summary

The Assistant Manager supports the General Manager in leading all aspects of restaurant operations, including team leadership, guest satisfaction, food quality, financial performance, and operational excellence. The ideal candidate is an experienced restaurant supervisor, shift manager, assistant manager, or hospitality leader who thrives in a fast‑paced environment and enjoys coaching teams to success.

Key Responsibilities – Team Leadership & Staff Development

• Assist with recruiting, interviewing, hiring, onboarding, and training team members
• Coach, mentor, and motivate front‑of‑house and back‑of‑house staff
• Create and manage employee schedules to ensure proper staffing levels
• Conduct performance reviews and provide ongoing coaching and feedback
• Foster a positive, inclusive, and accountable workplace culture

Guest Experience

• Deliver exceptional hospitality and ensure every guest receives outstanding service
• Address guest concerns professionally and resolve issues promptly
• Support a culture focused on hospitality, teamwork, and customer satisfaction
• Lead by example during peak service periods

Restaurant Operations

• Support daily restaurant operations and shift execution
• Ensure compliance with company standards, health regulations, and sanitation requirements
• Monitor restaurant cleanliness, safety, and overall appearance
• Manage inventory levels and assist with ordering food, beverages, and supplies
• Maintain equipment and facilities to maximize operational efficiency

Food & Beverage Quality

• Ensure consistency and quality in food preparation and beverage service
• Monitor food presentation, portion control, and product standards
• Support quality assurance initiatives and brand standards

Financial Performance

• Assist in achieving sales goals and profitability targets
• Monitor labor costs, food costs, and controllable expenses
• Support inventory control and waste reduction efforts
• Help implement upselling and revenue‑generation strategies

Training & Development

• Train team members on company policies, service standards, and operational procedures
• Encourage continuous learning and professional growth
• Support succession planning and leadership development programs

Communication & Reporting

• Maintain effective communication with leadership and team members
• Assist with reporting, sales tracking, and operational metrics
• Participate in management meetings and business planning initiatives

Qualifications Required

• 2+ years of restaurant leadership, supervisory, or management experience
• Strong leadership, coaching, and team‑building skills
• Outstanding customer service and conflict‑resolution abilities
• Experience with POS systems and restaurant technology
• Strong organizational and multitasking capabilities
• Excellent verbal and written communication skills
• Knowledge of food safety standards and health regulations
• Ability to work evenings, weekends, and holidays as business needs require

Preferred

• Assistant Manager, Restaurant Manager, Shift Manager, or Hospitality Manager experience
• ServSafe Certification
• Experience in full‑service restaurant operations
• Alcohol service certification or ability to obtain an Indiana Alcohol Serving Permit

Physical Requirements

• Ability to stand and walk for extended periods
• Ability to lift and carry up to 50 pounds
• Ability to work in a fast‑paced restaurant environment
• Frequent bending, reaching, and movement throughout shifts

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off (PTO)
• 401(k) after one year of employment
• Cell Phone Stipend
• Employee Meal Discounts
• Merchandise Discounts
• Growth and Advancement Opportunities