Assistant Manager: Path to General Manager

Crumbl Cookies; Carrollton Township (MI); On-site; USD 21,000 - 26,000; Full time

Job summary

Crumbl Cookies is seeking an Assistant Manager in Carrollton Township, MI to support the General Manager in daily operations. This role demands supervisory experience, strong leadership, and clear communication to motivate staff and meet KPI targets.

The successful candidate will develop leadership skills toward a future General Manager position, participate in training, and handle busy, high-demand periods with a customer-centric mindset. Base pay is $17/hour with monthly and quarterly bonuses.

Qualifications

• At least 3 years of food/restaurant experience, including actual management experience for at least 1 year.
• High school diploma or equivalent.
• Valid driver's license, with reliable transportation.
• Able to work extended hours during critical project phases.
• Able to work in a fast-paced environment, often as the decision-maker.
• Good knowledge of different business functions.
• Strong leadership qualities with excellent communication and interpersonal skills.
• Highly organized and a meticulous attention to detail.
• Strong work ethic with a proactive nature.
• Able to stand for extended periods of time.
• Able to lift, carry, or push/pull up to 50 lbs.

Responsibilities

• Overseeing daily business operations.
• Developing and implementing growth strategies.
• Keeping up-to-date on Crumbl best practices, by way of weekly Crumbl webinars and other resources.
• Training lower-level managers and staff on "The Crumbl Way" on a regular basis.
• Hiring employees and managing staff scheduling.
• Managing inventory of cookie ingredients and various store supplies.
• Improving revenue, with an emphasis on increasing Average Order Value.
• Minimizing operational costs, where possible, to maintain strong profit margins.
• Evaluating employee performance and productivity.

Skills

Restaurant leadership

Customer service

Team communication

Organizational skills

Education

High school diploma

College degree (related field)

Tools

Inventory management

Job description

Crumbl Cookies is seeking an Assistant Manager in Carrollton Township, MI to support the General Manager in daily operations. This role demands supervisory experience, strong leadership, and clear communication to motivate staff and meet KPI targets.

The successful candidate will develop leadership skills toward a future General Manager position, participate in training, and handle busy, high-demand periods with a customer-centric mindset. Base pay is $17/hour with monthly and quarterly bonuses.