Assistant Manager

Crumbl Cookies; Gladstone (MO); Presencial; USD 42.000 - 56.000; Jornada completa

Descripción de la vacante

Crumbl Cookies in Gladstone, MO is seeking an experienced assistant general manager to support the general manager in directing daily operations. The AGM will oversee staff, delegate tasks, and maintain high standards of service and merchandise quality.

You will mentor teammates, deliver performance feedback, set goals, and foster teamwork while modeling company policies. The role requires strong leadership, clear communication, and the ability to act confidently in the GM's absence.

Formación

• Strong interpersonal and communication skills.
• Solid problem-solving abilities.
• Good observation skills.
• Ability to deliver constructive criticism.
• Ability to identify weaknesses and provide coaching where necessary.

Responsabilidades

• Cooperating with the general manager and assisting with project planning and staff management.
• Nurturing positive working relationships with staff.
• Delegating daily tasks.
• Addressing issues in a timely fashion.
• Supervising staff and controlling merchandise.
• Ensuring company policies and procedures are followed.
• Setting a good example for staff.

Conocimientos

Interpersonal skills

Problem-solving

Observation skills

Constructive feedback

Coaching staff

Descripción del empleo

We are looking for an experienced assistant general manager to help the general manager in directing daily business operations. The assistant general manager should be experienced in a supervisory role, and be able to confidently deliver performance feedback, set goals, foster teamwork, and clearly communicate business objectives. The AGM must be able to competently perform duties in the absence of the general manager.

To be a successful assistant general manager, you should eagerly participate in educational and training opportunities. The AGM must be able to motivate and positively influence staff, especially during times of low morale. A top candidate for this position must have strong leadership and organizational skills. The AGM should be firm, but also approachable.

Requirements:

• Great interpersonal and communication skills
• Strong problem-solving abilities.
• Good observation skills.
• An ability to deliver constructive criticism.
• An ability to identify weaknesses and provide coaching where necessary.

Responsibilities:

• Cooperating with the general manager, and assisting with anything from project planning to staff management.
• Nurturing positive working relationships with staff.
• Delegating daily tasks.
• Addressing any issues in a timely fashion.
• Supervising staff and controlling merchandise.
• Ensuring company policies and procedures are followed.
• Setting a good example for staff.

It all started with one big dream, two crazy cousins, and the perfect combination of flour, sugar, and chocolate chips. Crumbl was co-founded by Jason McGowan (CEO) & Sawyer Hemsley (COO). They both teamed up and dove head-first into the world of baking. After thousands of dollars in wasted dough, recipes that did not live up to their expectations, and cookies that are just plain embarrassing to them today, the two cousins decided to take their 'perfect cookie quest' to the people. They gathered feedback and tested recipes - a practice that is still part of the Crumbl process - until they created the world's best chocolate chip cookie.