Assistant Manager-Owosso

NCG Cinemas; Owosso (MI); On-site; USD 35,000 - 45,000; Full time

Job summary

NCG Cinemas in Owosso, Michigan, is seeking a motivated Assistant Manager committed to enhancing the movie-going experience. This role requires a high-energy individual who can manage employees through effective leadership and support.

The ideal candidate will demonstrate reliability, customer engagement, and the capacity to work flexible hours, including evenings and weekends. Responsibilities include training staff, resolving guest concerns, and overseeing cinema operations.

Qualifications

• Must be 18 years of age or older.
• Thorough knowledge of responsibilities of Usher, Dual, and Team Lead roles.
• Ability to lead and prioritize tasks effectively.

Responsibilities

• Manage employees by example and operate the cinema autonomously.
• Train new staff and resolve guest concerns.
• Support business operations during opening and closing.

Skills

Reliability

Customer engagement

Leadership

Teamwork

Flexibility

Job description

Overview

Employee Type: Full Time. At NCG Cinema, we are dedicated to exceeding the expectations of the movie going experience. We provide our guests with a safe, clean, and smooth outing. The culture at NCG is fast paced, exciting, and guest-centered.

Who we want

Workstyle: high energy and takes initiative, performs tasks with team that requires cleaning, sanitizing, counting, scanning, and selling; an ability to thrive within many moving parts

Performance: pride and ownership in their team and workplace that results in taking decisive and self-directing action to maintain NCG culture and standards

Customer-Centered: An outgoing, engaging, and friendly disposition with a desire for guests to have a great experience at NCG and calmly resolve guest concerns

Reliable: on-time for shifts, picks up additional shifts as needed, and dressed professionally

What you will do

The role of Assistant Manager at NCG Cinema is team and guest-centered and manages employees by example. This includes an ability to autonomously operate the building, know and perform each floor role, assist in office work, resolve guest concerns, train new staff, and hold staff accountable through teaching and if necessary, discipline, to NCG Standards.

Position requirements

• Must be 18 years of age or older with thorough knowledge and ability to complete job responsibilities of Usher, Dual, and Team Lead
• Ability to self lead and prioritize building tasks that need completed from cleaning and sanitation to movie presentation, concessions and concession inventory
• Responsible and approachable manager whom employees can trust and go to in the absence of the General Manager being available
• Managing employees by supporting hiring, leading training, 1-1 engagement meetings, and supporting discipline
• Supporting smooth business operations including all related duties for opening and closing the cinema
• Flexibility to take on additional delegated responsibilities by the GM
• Willingness and ability to work evenings, weekends, and holidays
• Lift up to 40 pounds and maintain balance while carrying heavy and odd-shaped objects