Assistant Manager - Savannah

NCG Cinemas; Savannah (GA); On-site; USD 35,000 - 50,000; Full time

Job summary

NCG Cinemas is hiring an Assistant Manager for its Savannah location. In this full-time position, you will ensure an excellent movie-going experience for guests while managing and motivating a team. Responsibilities include training staff and supporting cinema operations while maintaining NCG's high standards.

The ideal candidate is customer-focused, has a high-energy workstyle, and can manage various tasks effectively. Flexibility to work evenings, weekends, and holidays is essential.

Qualifications

• Must be 18 years of age or older.
• Thorough knowledge and competency in ushering and team lead responsibilities.
• Ability to effectively manage and support team members.

Responsibilities

• Manage operations autonomously and support staff actions according to NCG Standards.
• Resolve guest concerns with a friendly and engaging approach.
• Maintain cleanliness and sanitation of the cinema.

Skills

Team Leadership

Customer Service

Self-direction

Reliability

Problem-solving

Job description

Employee Type: Full Time

Job Description

Assistant Manager

At NCG Cinema, we are dedicated to exceeding the expectations of the movie going experience. We provide our guests with a safe, clean, and smooth outing. The culture at NCG is fast paced, exciting, and guest-centered.

Who we want

Workstyle: high energy and takes initiative, performs tasks with team that requires cleaning, sanitizing, counting, scanning, and selling; an ability to thrive within many moving parts

Performance: pride and ownership in their team and workplace that results in taking decisive and self-directing action to maintain NCG culture and standards

Customer-Centered: An outgoing, engaging, and friendly disposition with a desire for guests to have a great experience at NCG and calmly resolve guest concerns

Reliable: on-time for shifts, picks up additional shifts as needed, and dressed professionally

What you will do

The role of Assistant Manager at NCG Cinema is team and guest-centered and manages employees by example. This includes an ability to autonomously operate the building, know and perform each floor role, assist in office work, resolve guest concerns, train new staff, and hold staff accountable through teaching and, if necessary, discipline, to NCG Standards.

Position requirements

• Must be 18 years of age or older with thorough knowledge and ability to complete job responsibilities of Usher, Dual, and Team Lead
• Ability to self lead and prioritize building tasks that need completed from cleaning and sanitation to movie presentation, concessions and concession inventory
• Responsible and approachable manager whom employees can trust and go to in the absence of the General Manager being available
• Managing employees by supporting hiring, leading training, 1-1 engagement meetings, and supporting discipline
• Supporting smooth business operations including all related duties for opening and closing the cinema
• Flexibility to take on additional delegated responsibilities by the GM
• Willingness and ability to work evenings, weekends, and holidays
• Lift up to 40 pounds and maintain balance while carrying heavy and odd-shaped objects